Activate print at home Swiss Travel Pass?

Activate print at home Swiss Travel Pass?

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Posts: 9
Joanna6
Joanna6
4 posts
new member
Jun 4, 2016 - 11:52 AM

Hello,

We purchased our Swiss Travel Pass online and have printed them. When we arrive in Basel, do we need to have them activated or does the beginning date printed on the pass serve that purpose? Thanks.

Annika
Annika
4417 posts
expert &
moderator
Jun 4, 2016 - 1:23 PM

Hi Joanna6,

Print at home passes are ready to use; no activation required. Please find details here: www.myswissalps.com/sw isstravelpass/howtouse.

Have a good trip!

addierose
addierose
7 posts
new member
Jun 4, 2016 - 8:29 PM in reply to Joanna6

Joanna, we have just purchased our STPs and curious how long it took for your order to show up in your email? 2-7 Days or more? Thanks, Addierose

Annika
Annika
4417 posts
expert &
moderator
Jun 4, 2016 - 9:11 PM in reply to addierose

Hi addierose,

Delivery times depend on where you buy your pass and in some cases also on your travel date. So Joanna's experience might be different from yours. For example: www.swissrailways.com delivers orders through e-mail in 3 working days or less, but if you order well before your travel date they hold on to orders until 2 weeks before. I think they do so to allow easy cancellation. Anyway, it's explained while ordering, and if you don't want to wait for it you can use the Notes field to request direct delivery. Other websites typically take up to 3 business days too, but often one day only.

Last modified on Jun 4, 2016 - 9:12 PM by Annika
Joanna6
Joanna6
4 posts
new member
Jun 5, 2016 - 12:27 AM in reply to addierose

Ours arrived within 2 days. I bought them 2 weeks ago. Hope yours comes quickly!

addierose
addierose
7 posts
new member
Jun 7, 2016 - 7:14 PM

Annika, we received our "print at home" Swiss travel Pass for 8 days. They did arrive as you said in just a few days. An earlier post reply to my inquiry said we could purchase a "Grandchild travel Card" for our 15 year old grandson, when we arrived in Zurich. Is this still the case or did the STP change that? addierose

Annika
Annika
4417 posts
expert &
moderator
Jun 7, 2016 - 7:38 PM in reply to addierose

Sure, that will still work. You can go to the ticket office of the train station in Zurich with your passports and buy the card.

Have a good trip!

addierose
addierose
7 posts
new member
Jun 7, 2016 - 9:03 PM in reply to Annika

Arno confirmed last March regarding the Grandchild travel card for 15 year old however I had also inquired at the STC Travel Center and she said "no" 15 year old grandchild would not receive the 30 euro grandchild card with STP pass and would have to purchase his own STP at 1/2 price. Confused. addierose

Last modified on Jun 7, 2016 - 9:04 PM by addierose
Arno
Arno
7718 posts
expert &
moderator
Jun 8, 2016 - 4:12 AM in reply to addierose

Hi Addierose,

I've never heard of an exception for Swiss Travel Pass holders. The only requirement is that the grandparent have a valid ticket/pass themselves. However, they will inform you at the station if this combination is somehow not allowed. You could ask at sbb.ch to double check.

Last modified on Jun 8, 2016 - 4:12 AM by Arno

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