72625 posts
Hi rockoyster,
Yes, it sounds like a website issue. There is no 1st class on buses here – normally one booking gets you 2 reservations totaling 24chf. Is that what you ended up paying?
Lucas
8889 posts
Hi Lucas,
The two reservations totalled 28chf so maybe the price has gone up.
When you choose 1st or second class at the start of the booking there is a little information icon which when clicked reveals . . .
Change of class for part of the journey
Would you like to travel in a different class for part of the journey?
Please reserve your seats in your chosen class then select the «Tickets already purchased» option.
You can purchase your tickets at the ticket office before you leave or from Railservice.
Your travel advisor will be pleased to help you. Tel. +41 81 288 65 65, railservice(at)rhb.ch. Daily from 7.00 am to 7.00 pm.
But I wanted to get the booking over and done with and besides if you do as advised above and start off with 1st Class you still get stuck when you get to the bus which shows no seats available. So you still need to do it as two seperate reservations. If you start off with a 2nd class booking for the train then there is no problem when you get to the bus reservation.
I will email RHB about the problem.
Perhaps most people just make reservations and decide on the day if the weather is worth actually taking the trip?
15471 posts
Hi rockoyster,
The reservations are CHF 4 more expensive in summer, so that explains the price difference. It sounds like your booking is fine, but the RhB has a technical issue for 1st class bookings.
Enjoy the ride!