By mistake reserved seats 1st class Golden Pass

By mistake reserved seats 1st class Golden Pass

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Posts: 3. This thread is closed.
kalpana
kalpana
2 posts
new member
Jul 3, 2015 - 9:59 AM

Hi,

We are planning a 4 day trip to Switzerland in the end of July Month. We have booked a Swiss Rail Pass for 4 days and this swiss rail pass is for 2nd Class. Yesterday while reserving the seats for Golden Pass Train from Lucerne to Montreux, by mistake we booked reservation in 1st class from Lucerne to Interlaken OST.

Now the reservation can neither be cancelled nor modified as per the site. I am afraid since we have Swiss Pass for 2nd Class , so we may not be allowed for first class in Golden Pass Train. Could you please suggest a way out here so that we dont have to upgrade our swiss pass to first class and still we can travel in first class by paying some extra fare at Ticket counter in Lucerne.

Also I would like to know if there will any extra fare to be paid while travelling from Lucerne to Montreux as we already have swiss pass.

Awaiting for your resposne :-)

Thanks,

Kalpana

Arno
Arno
7721 posts
expert &
moderator
Jul 4, 2015 - 8:18 AM

Hi Kalpana,

If you can't cancel the reservations there are these options:

  • Buy an upgrade to first class for just this trip. You can do so at the rail station in Lucerne;
  • Buy new second class reservations;
  • Travel in second class without reservations. Reservations are not required. They are recommended for a few trains between Zweisimmen and Montreux. Please see here.

Apart from this, you only need your Swiss Travel Pass.

I hope this was useful. Enjoy the ride!

anitawih
anitawih
1 post
new member
Jul 6, 2015 - 10:00 AM

The problem is that Kalpana can not get his/her money back since the wrong booking cannot be cancelled. May be she can try to contact the station office for a change to the 2nd class reservation (without the money difference back), or upgrade her swiss pass to a 1st class one (but she has to spend more money). If I were Kalpana, I would take the first choice.

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