Jun 4, 2016 - 7:16 AM
I am not aware of any problems with printing at home. Where did you read that? It's a convenient option. You can buy the pass in Zurich but I'd recommend to print it at home. If you have the pass in hand you won't have to pay for the section from the border (Buchs SG) to Zurich. So you only need tickets from Inssbruch to Buchs SG. If you don't have a pass you will need tickets for the entire journey to Zurich. Also you will save time in Zurich as you can immediately board the next available train instead of spending time at a ticket office.
Here's how to do it: go to visit www.swissrailways.com/ en. After filling out your address, they will show the delivery options. Pick "Online Ticket" from the bottom of the list. They will e-mail the pass (no delivery fees) so you can print it at home. They will e-mail it within 1 to 3 business days. If you need to have the pass on any specific date, e.g. because you'll be leaving for Europe well before you start using the Swiss Travel Pass, mention that in the Notes field and they'll take care of it.