Sep 23, 2014 - 8:29 AM
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I noticed your e-mail where you explained you could not print the ticket and are referred to Rail Europe. You can best reply here in the forum for the quickest reply. In the mean time I have contacted the SBB and asked if there are any differences for travelers located in the US. They said that everyone from every country can order an online ticket.
Since this is the first ticket being made available this way, things are still in a testing phase and there are some conflicting messages on their website that are confusing. But if you just keep filling out the requested information AND fill out your country, the Online Ticket option should pop up. Please see the attached screenshot. Important: be sure to click the link I gave you to make sure we're talking about the same webshop. You should not go to the main SBB website but to their webshop, which is also the link we refer to on all our pass pages.
In case things still don't work out for you, you can best contact the SBB webshop directly as explained here.
Please let us know if you succeeded. Thanks!