Hotel.info operates since 1998 and now offers the possibility to book rooms in 210,000 hotels worldwide, including many hotels in German speaking Europe. Hotel.info is part of the German company Hotel.de AG. MySwissAlps.com is a partner of Hotel.info since 2006. The partnership allows us to offer you a wide selection of Swiss hotels. For privacy reasons, we only have limited access to detailed information about bookings you place at Hotel.info through our website. Personal particulars that you provide while booking can not be accessed by us. Hotel.info will process your booking details safely.
If you wish to cancel your reservation you can do so through the website of Hotel.info. For other questions, please contact Hotel.info in English or German through and include the following information in your e-mail:
Your name, address (country included) and phone number;
Where you booked (MySwissAlps.com);
The reservation number you received while booking
The date on which you booked;
The hotel you booked;
Your arrival date in the hotel;
Your departure date from home.
Please copy your message (cc) to so that we are aware of your question and can help if necessary. If your inquiry is urgent, please call Hotel.info and refer to your e-mail.