Switzerland Travel Centre (STC) is a collaboration of Switzerland Tourism, the Swiss Railways (SBB), the airline Swiss, Swiss Hotel Association, Gastro-Suisse and Europcar. Since 1998, the holidaymaker offers passes for unlimited use of the Swiss railways and other public transport. MySwissAlps.com is a partner of Switzerland Travel Centre since 2004. For privacy reasons, we do not have access to detailed information about orders you place at Switzerland Travel Centre through our website. This also applies to personal particulars that you provide while placing your order. Switzerland Travel Centre takes care of a safe transaction and shipment of your rail passes.
Please contact Switzerland Travel Centre in English or German and include the following information in your e-mail:
Your name, address (country included) and phone number;
Where you placed your order (MySwissAlps.com);
When you placed your order;
Which rail pass you ordered;
Your departure date from home.
Please copy your message (cc) to so that we are aware of your question and can help if necessary. If your inquiry is urgent, please call Switzerland Travel Centre and refer to your e-mail.