There are several docks where one can get on or off the boats, but the main one is in the center of Basel.
How to reach the boat dock
The main boat dock is called 'Schifflände'. It is located next to the bridge ('Mittlere Rheinbrücke') in the old town center. It can be reached in a 20 minute walk from the rail station Basel SBB, or in 15 minutes by tram.
The little ferries depart from 4 different locations in town. See their website for details.
Dates of operation
The 'Schleusenfahrten' are available from 30 March to 28 October 2018, except for Mondays. The 'Stadt- und Dreilandrundfahrt' does not operate at the moment due to construction works. Please check again later for further dates.
Tip: check the timetable before you start your trip.