Apr 25, 2020 - 12:03 AM
AirBnB has extended their cancellation policy considerably. As hosts as well as travelers, we see both sides of the situation. I received the below email from AirBnB as a host this week. So, your options for cancelling should be much better now. Just remember any reservations you need to cancel must have been made prior to March 15 to qualify for refunds.
"The coronavirus continues to disrupt the travel industry, and millions of Airbnb hosts and guests are on lockdown.
We’ve been working with hosts like you to shape our ongoing response to the pandemic through over a hundred listening sessions in more than 30 countries. One thing we’ve heard is that you want advanced notice and options to engage guests directly when things change. Here’s what you need to know.
Guests may need to cancel June reservations due to COVID-19.
If travel continues to be disrupted, the Extenuating Circumstances policy may cover 1 of your June reservations that were booked before March 15.
What that would mean for you
If a guest’s travel plans are impacted by COVID-19, they will have the option to reschedule.
If they need to cancel, they will receive a full refund or travel credit, and you won’t receive a payout."
Last modified on Apr 25, 2020 - 12:05 AM by Timbertrail