No personal details on Swiss Travel Pass

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Melbgirl
Melbgirl
11 posts
new member
Feb 11, 2019 - 2:32 AM

Hi

Have been able to get some great information from the forums.

We have purchased an 8 day rail pass for 2 adults. I have an email with the pass that states my name & pass for 2 adults & first day of use. When I purchased it I provided our passport details, however they are not printed on the pass.

Do we need to validate the pass at the station before boarding the train?

Haven't been to Switzerland for 27 years & always said I would return, so looking forward to it!

thankyou for your help!

Karen from Australia!

rockoyster
rockoyster
7116 posts
expert
Feb 11, 2019 - 2:40 AM in reply to Melbgirl

G'day Karen from Australia and Welcome to MySwissAlps,

If you are referring to the Swiss Travel Pass then there is no need to validate it before use.

As long as the name and date of birth on your passport matches details on your travel pass document you should be fine. When you show your pass to a train inspector on board you may or may not be asked to show ID to prove you are entitled to use the pass. Whether you get asked to show your passport depends how much of a stickler the inspector is. I don't believe the passport number is vital.

Melbgirl
Melbgirl
11 posts
new member
Feb 11, 2019 - 3:31 AM in reply to rockoyster

Thanks for your quick reply RockOyster!

The pass is indeed the 8 day travel pass - it only states my name & specifies 2 adults & a barcode & also a booking ref number. I purchased it via Viator as I could get 10% off, which was a great saving for us however it is from STC - Switzerland Travel Centre AG.

It doesn't have my husbands name or our dates of birth. Though when doing booking I had to provide all those details.

Perhaps I contact STC direct ?

Thanks

rockoyster
rockoyster
7116 posts
expert
Feb 11, 2019 - 3:41 AM in reply to Melbgirl

That doesn't sound too good. There should be one pass for you and one for your husband and each should show your individual names at least. Are you sure you have a travel pass and not a voucher to pick up passes once in Switzerland?

On this page www.myswissalps.com/sw isstravelpass/price we say "You'll immediately receive a printable voucher. You can exchange this for your rail pass at any staffed Swiss rail station" for Viator.

If you need contact Viator see www.myswissalps.com/ab outus/partners/viator.

Melbgirl
Melbgirl
11 posts
new member
Feb 11, 2019 - 3:49 AM

Thanks once again. I think I may have the voucher.

I will contact STC.

rockoyster
rockoyster
7116 posts
expert
Feb 11, 2019 - 3:58 AM in reply to Melbgirl

When you present your voucher at a Swiss station they will ask for your full details so they can print out your passes.

Melbgirl
Melbgirl
11 posts
new member
Feb 11, 2019 - 4:05 AM in reply to rockoyster

Rockoyster

You have been very helpful! I have just read on the confirmation that I should receive another email with passes direct from STC. I purchased them over the weekend, so hopefully I receive them in the next few days. We won't be in Switzerland until first week of May, so have time to sort it out.

thankyou for your help! Looking forward to rediscovering the Swiss beauty of that I remember!

rockoyster
rockoyster
7116 posts
expert
Feb 11, 2019 - 4:15 AM in reply to Melbgirl

🤓

Melbgirl
Melbgirl
11 posts
new member
Feb 11, 2019 - 7:57 AM in reply to rockoyster

Happy to report, I just received our travel passes via email from STC!

😃

lucy
lucy
36 posts
active member
Feb 12, 2019 - 6:16 AM

Hi Karen

We are also travelling from Australia to Switzerland soon and purchasing the 8 day STP. Is the discount with Viator all the time or was it a special?

Many thanks

Debbie

Melbgirl
Melbgirl
11 posts
new member
Feb 12, 2019 - 6:35 AM in reply to lucy

Hi Debbie

I was able to obtain the 10% discount as a new sign up customer which was a decent saving. It is also charged in AUD as opposed to CHF.

I went to travel show on weekend & europerail.com.au have a deal where you purchase 8 days & get 2 free. We are only in Switzerland for 8 days in total so that wasn't a benefit to us.

have a great trip

Karen

Victoria
Victoria
5 posts
new member
Feb 12, 2019 - 6:39 AM in reply to Melbgirl

Isn't that a Eurail Pass, not a Swiss Travel Pass, Karen?

Melbgirl
Melbgirl
11 posts
new member
Feb 12, 2019 - 8:11 AM

Hi Victoria

Apologies, the actual website is raileurope.com.au - they sell various travel.passes including Swiss travel pass.

Thanks

Karen

Arno
Arno
13854 posts
expert &
moderator
Feb 12, 2019 - 3:38 PM

Hi everyone,

The deal mentioned by Karen can be found here: www.myswissalps.com/fo rum/topic/extra-travel-days-on-the-swiss-travel-pass-promo. Hopefully it's useful to others who have planned 5 or 10 days of traveling.

lucy
lucy
36 posts
active member
Feb 12, 2019 - 6:29 PM

That sounds great value for us Aussie travellers. Many thanks for sharing with us.

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