Aug 12, 2017 - 10:17 PM
in reply to Arno
<<"All perspectives are welcome here, negative and positive, so thank you for this one! It's interesting that there's even a QR code in each toilet to report issues.">>
I've tended to see a few problems on regional trains, where the "Lok-Fuhrer" (engine driver) is supposed to report problems. They really don't see the insides of the trains, unless they inspect at terminal stations.
And, it is extremly rare to have a ticket inspector on thos trains. An example is the Bieler Füss line local trains.
I'll use that QR code next time. Maybe there will be no next time. ;-)