MySwissAlps.com features ads, commercial and non-commercial Bernina Express still operating with coronavirus?
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Hello friends. I have the following planned for Sunday, March 15, 2020.
Lucerne to Lugano
Lugano (10:00) to Tirano
Tirano (14:25) to Filisur
Tickets for both Bernina bus and train have been reserved.
Will we be allowed to do this still given the coronavirus situation?
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Hello Shahed,
I think the Italian section will be closed off soon, although the local railway operator (RhB) currently still says that everything is operating as normal. Please see http://www.myswissalps.com/forum/topic/does-the-corona-virus-affect-trips-to-switzerland.
If this happens, a scenic alternative route would be Lucerne – Andermatt – Chur/Reichenau – Filisur or Lucerne – Bellinzona – Thusis – Filisur. You’ll find details in the timetable: http://www.myswissalps.com/timetable.
We are trying to cancel our booking, as we were due to travel straight on to Milan, Florence and Venice, but obviously now can’t due to the lockdown and quarantine restrictions. Bernina Express have refunded our seat reservations, but we booked the tickets through Deutsche Bahn and are getting no response yet from their customer services. Has anyone else had any contact with DB, if so do you have an email address please?
Travellor48: We are not canceling. Too much planning went into it. A lot of money has already been sent. We are staying in Switzerland for the whole week. Only one segment involves Italy for a couple of hours.
Arno,
Will you or the moderators update forum if Bernina Express suspends the Italian segment?
Hi Shahed and Traveller48,
The top post of the thread at http://www.myswissalps.com/forum/topic/does-the-corona-virus-affect-trips-to-switzerland is updated frequently. I just added comments about the Bernina Express: people can’t enter Italy. The train will arrive/depart from Tirano as normal, buy travelers can’t enter or leave the station. The bus section in Italy does not operate as far as I know. Within Switzerland, everything operates on normal schedules.
All DB contact information is here: https://www.bahn.com//en/view/home/info/contact.shtml.
Good morning Shahed, given a choice we would not cancel but we had accommodation and flights booked for return to UK from Venice. I hope you enjoy your trip in Switzerland. Arno – thank you for the DB information – we have tried contacting them through the website, but had no response. I was hoping there was a specific customer service email address that anyone knew about.
Just had an email to say Bernina express is cancelled until April 26th at the earliest!
Hi Kinger89,
That’s correct. The regular trains on the same route are operational though. Please see http://www.myswissalps.com/forum/topic/does-the-corona-virus-affect-trips-to-switzerland.
Thanks for the update. Unfortunately we had to cancel the whole trip from the UK as we were travelling on from Tirano to Florence and Venice , so our Easyjet flight home was cancelled.
But the authorities are discouraging tourists from using public transport which makes things a little tricky. See http://www.myswissalps.com/forum/topic/permalink/nveQiKDW9mqS6v8AAFcRTQ.
We had to cancel our trip because of US travel ban to Europe. Fortunately, every operator in Switzerland including AirBnB has agreed to refund or refunded already.
Hi Victoria,
Yes, absolutely. That’s mentioned in the thread I linked to as well. Just wanted to explain that it’s just the tourist trains that are not operating; all other trains are running. But if there’s no need to travel it’s best not to at the moment.
Shahad – you were fortunate. We booked to stay at Holiday Inn Express in Zurich through Booking.com and they refused to offer us a refund or alternative dates , so we were charged in full. We will make sure we get full cancellation policy next time!
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