15471 posts
Hi Laurac, welcome to MySwissAlps!
I’m sorry to hear you’re upset! Please note that electronic delivery is relatively new, especially for regional passes. Things evolve constantly. As far as I know, all passes need to be printed out. Even if that would not be required I’d still recommend it as phone batteries and internet connections can fail. Anyway, electronic passes can be stored on and presented from your phone to the train staff. It’s just a PDF; you can store and open it up like any other download without needing an app. I recommend to set your screen to full brightness and zoom in on the bar code for the staff to easily check. But as said, a printout is required as well just in case. I’ll will ask around to see if anything has changed recently.
I certainly wouldn’t return the pass. The Regional-Pass Bernese Oberland is a product by the regional transportation companies (BLS in particular). Where you buy it (SBB, Happyrail, others) does not matter. You’ll get the same product, loading it in an app does not change that. If you would return the pass, it’s a cancellation. That comes with a cancellation fee normally, and finally you would end up with the exact same pass though another company.
Your pass is perfectly good to travel. Have fun and enjoy the region!
8889 posts
Hello Laurac,
The only time you need to purchase a ticket is when you travel on a route which is discounted (as opposed to free) with the BO Pass. Have a look at the validity map you can download at http://www.myswissalps.com/re gionalpassberneseoberl and/validity. If you are travlling on a free route just board and show you BO Pass to the inspector if and when requested. As Arno says you can display the pass on a phone or show the paper copy.
As far as I’m aware there is no capability within the SBB app to link any form of travel pass to ensure the app offers the correct ticket price for tickets on routes with a reduction. The only options within the SBB app are to indicate whether you want to purchase a ticket at full fare or half-fare.
15471 posts
Hi Laurac,
I double checked for you with SBB. All passes need to be printed, but in reality showing in on your phone often works fine. Loading the pass into an app can’t be done as far as I know, and either way you need to be able to produce the printout on request.
Does this answer your questions?