Mar 13, 2020 - 5:33 PM
in reply to 3717no
Please share from which reseller or agent you purchased the Swiss Travel Pass from? If you bought it from Happy Rail, the standard cancellation policy is 85% if you cancel before your date of travel.
The best thing to do is to contact your reseller or agent and ask for a clarification. With the current situation regarding the outbreak, I think most resellers and agents do provide some kind recourse as most countries have introduced restrictions in travel and movement. In Switzerland today, the federal office has imposed stricter measures to contain the spread including closing schools and banning events or gathering with more than 100 people.
Last modified on Mar 13, 2020 - 5:58 PM by Arno