Jan 31, 2017 - 7:24 AM
in reply to Arno
I am shocked by this unannounced change.
I have purchased rail passes which include Switzerland so often before (and encouraged friends and family to do so) exactly because the benefits offered in Switzerland have always been clear and unequivocal, unlike in some other countries.
In the latter stages of last year, I again ordered four 1st class passes valid in Switzerland, planning to once again cruise on the Lake of Lucern(Vierwaldstaettersee) during summer this year. We have already paid for these passes and received same by courier. To now find the passes are no longer valid for free 1st class travel on the lake, but now require a 50% co-payment of up to 59 CHF per person is not just disappointing but an unprofessional approach. Changes should have been clearly stated well before the possibility of purchase.
If you, as a supposed "expert and moderator" for MySwissAlps.com weren't even previously aware of the change until asked by another affected traveller and cited conflicting information online, it certainly excuses the rest of us, as mere amateur travellers, if we feel as though we have been "scammed". This is a poor show by whoever instituted this change to long-standing practice and won't do much to encourage travel in Switzerland, if the validity /benefits of passes can be changed so arbitrarily.