[Removed user]

2 July 2019 at 1:44:18 #822601

Hi

We had booked glacier express through happy rail, after booking it says you will get the eticket through email within 1working day. but now its more than 2working days and we have still not recived the eticket. anyway where we can contact them. As we are travelling in next 4days we dont hace enough time.

really appreciate if anyone can help us out.

thanks lot.

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[rockoyster]

2 July 2019 at 2:29:58 #916699

Hello Snehak and Welcome to MySwissAlps,

Have you checked your spam folder? See http://www.myswissalps.com/ab outus/partners/happyra il.

They seem to have trouble communicating with Yahoo addresses.

[Removed user]

2 July 2019 at 2:48:26 #916700

yes we did check but not there as well.

[Removed user]

2 July 2019 at 5:03:36 #916701

Hello Snehak,

I would also recommend you contact Happyrail directly using the information from Rockoysters link.

Do keep us posted if the issues isn’t solved.

Fingers crossed.

Best,
Steph

– http://www.myswissalps.com/gl acierexpress

[Removed user]

2 July 2019 at 10:51:46 #916702

Hello ,

I have also booked tickets through happyrail and havent got any reply from them regarding the tickets , Kindly help me with the same also there is a change in dat on one of the tickets. they havent replied to any of my emails. I havent even recieved them in spam.

[Removed user]

2 July 2019 at 11:14:29 #916703

hi

I am still waiting for their reply. tried to message them through all different ways, but no luck yet.

[Removed user]

2 July 2019 at 11:21:33 #916704

Did you try calling them ?

[Removed user]

2 July 2019 at 11:36:18 #916705

no as i could not find the contact number anywhere. incase you hjave can you please share?

[Removed user]

2 July 2019 at 11:40:43 #916706

+31715137008 this is what i found . Hope it helps . I couldnt reach them

[Arno]

2 July 2019 at 11:49:06 #916707

Yes, that’s the phone number, you can find it in Rockoyster’s link.

If you can’t reach them, please share your order numbers here and I’ll let them know.

[Removed user]

2 July 2019 at 11:50:07 #916708

thank you so much