Upgrade & seat for Gotthard Panorama Express

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Pam8
Pam8
5 posts
new member
Sep 12, 2019 - 12:36 AM

Hi - I have purchased a Swiss Rail travel pass for my travel in Switzerland. For one of the days I plan to take the 9:23 Gotthard Panorama Express from Lugano to Lucern. I know that i need to upgrade to 1st and reserve a seat however I can't find the site to do it on. I see a link to the Happy Trails site, is this the official place to buy the upgrade? I am also not sure which option to chose on the site, there is 09.23-10.51 | Lugano-Airolo and 09.23-11.47 | Lugano-Flüelen, I think I want the second one? Do I then need to buy something else for the boat?

Thanks!

rockoyster
rockoyster
7390 posts
expert
Sep 12, 2019 - 1:51 AM in reply to Pam8

Hello Pam,

You can indeed buy the 2nd Class upgrade and seat reservation at www.myswissalps.com/go tthardpanoramaexpress/ packages.

You want the Lugano to Flüelen train.

You can also buy same from SBB as follows:

If you are travelling with a 2nd Class Swiss Travel Pass but want to travel 1st Class on any particular trip you can buy a Class upgrade at any SBB station or using the SBB Mobile App or here bit.ly/2rZEIXh. You need to buy a route specific upgrade.

If you buy on line you need to nominate a Swiss Half Fare Card reduction to get the correct price (using either website of SBB app). An upgrade will cost half the difference between 1st and 2nd class full-fares.

For seat reservations you want Lugano to Flüelen via Göschenen.

Ildiko
Ildiko
340 posts
top member &
moderator
Sep 12, 2019 - 5:30 AM in reply to Pam8

Hi Pam8,

you can do the upgrade from 2nd class to 1st and seat reservation via Happy Rail at https://www.happyrail. com/en/. You need to pick from the "2nd (upgrade+ reservation)" column, if you have a 2nd class Swiss Travel Pass. I have attached a picture for you (circled with red your column).

See also:

Last modified on Sep 12, 2019 - 5:31 AM by Ildiko
Please login to see the attached documents
rockoyster
rockoyster
7390 posts
expert
Sep 12, 2019 - 5:44 AM in reply to rockoyster

According to the SBB Timetable the train actually departs Lugano at 9:22 so don't be late!

A point-to-point class upgrade will cost you CHF17.50 from SBB.

Pam8
Pam8
5 posts
new member
Sep 12, 2019 - 10:37 PM in reply to Ildiko

Thanks for the info. I have purchased the 52 chf upgrade+reservation via Happy Trails. Do I also need to do something else to reserve my seat? And do I need to do something additional for the boat ride or is that just covered by my swiss travel pass?

rockoyster
rockoyster
7390 posts
expert
Sep 12, 2019 - 10:42 PM in reply to Pam8

You are good to go, Pam.

The boat trip is fully covered by the STP and reservations are not possible. If you want to enjoy the upper deck you will need a 1st Class upgrade. But you can buy that onboard if you decide to do that.

Pam8
Pam8
5 posts
new member
Sep 13, 2019 - 12:10 PM

Thanks all!

Last question, I received my seat reservation overnight from happy trails. Looks like it is one ticket for both people in my group and both our names are printed on it. I see the coach number and it says 02window. Does this mean I have two random window seats in this coach or is it row #2?

Annika
Annika
6082 posts
expert &
moderator
Sep 13, 2019 - 1:04 PM

Hi Pam8! Great that you've arranged for your reservations through HappyRail (not Happy Trails :-)). Seat reservations are for fixed seats, so the numbers should point to specific rows/seats, not to two random window seats. Things will probably be clear once you board the train, but if you're unsure you could contact HappyRail (www.myswissalps.com/ab outus/partners/happyra il), or attach a screenshot of your reservations here.

rockoyster
rockoyster
7390 posts
expert
Sep 13, 2019 - 11:01 PM in reply to Pam8

Attached is what my reservation looked like, in that case the seat numbers were 61 an 62.

Please login to see the attached documents
Pam8
Pam8
5 posts
new member
Sep 14, 2019 - 12:26 PM

Ah thank you! After seeing the picture of your ticket I went back and looked at my own and see the seat numbers now. Too much planning, going a bit silly ;)

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