How to confirm purchase of Swiss Travel Pass Flex
-
We have paid for the Swiss Travel Pass Flex but did not receive any confirmation of purchase.
- The thread ‘How to confirm purchase of Swiss Travel Pass Flex’ is closed to new replies.
MySwissAlps.com features ads, commercial and non-commercial links
Welcome to MySwissAlps, Judy!
You can best contact the company you purchased from. However, I might be able to provide some details if you let us know where you purchased, when you purchased, and what the start date of your pass is. A list of retailers can be found here.
Thanks for your feedback Arno.
See attached for the site site we bought from as well as the only document we received.
Our Swiss Travel Pass Flex is for 4 days to start from 27 May. We abought on 11 May and due to depart from Malaysia on 25 May. Payment has been charged to our credit card immediately we submitted our purchase.
Due to some miscommunication we just realised the confirmation of purchase has been received. My apologies for any confusion.
Nonetheless, how do we find out when it will be reaching us, as the confirmation did not indicate the expected date of delivery, bearing in mind that we will be leaving before end of May 2017. Attempts to source for their contact details from their website has not been successful. .Do share and assist where possible. Thanks.
Hi Judy,
Great, so you purchased from the Swiss Railways webshop, and the order has been received by them. Shipping to Malaysia should take about 5 days. Things look fine to me. If you want to contact them to be sure you can find contact details here, and contact details should be on the confirmation e-mail as well.
About MySwissAlps
We’re passionate tourists and locals. We share tips about how to plan a trip to Switzerland. MySwissAlps was founded in 2002.
Get a free account for a worry-free trip
Planning your first Switzerland adventure?
Get a jump-start with Annika’s 20-minute e-mail course, “Switzerland for beginners”. Subscribe to our newsletter to unlock the course.
Planning your first Switzerland adventure? Get a jump-start with Annika’s 20-minute e-mail course, “Switzerland for beginners”. Sign up for our newsletter to unlock the course.
Planning your first Switzerland adventure? Get a jump-start with Annika’s 20-minute e-mail course, “Switzerland for beginners”. Sign up for our newsletter to unlock the course.
To provide the best experiences, we and our partners use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us and our partners to process personal data such as browsing behavior or unique IDs on this site and show (non-) personalized ads. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Click below to consent to the above or make granular choices. Your choices will be applied to this site only. You can change your settings at any time, including withdrawing your consent, by using the toggles on the Cookie Policy, or by clicking on the manage consent button at the bottom of the screen.