How to obtain a Swiss Family Card

We just purchased a Swiss Travel Pass for 2 adults, and a 16-26 year old. Our understanding is that we can obtain a free Swiss travel Card to cover our 15 year old. Despite the information on this Travel Card as being available for free when a Travel Pass is purchased, the websites keep looping me around and I cannot find a site-link at which I can actually obtain such a Travel Card. Would be grateful for assistance in this matter. Thanks!

Hi Naava,

Most websites offering the Swiss Travel Pass online also offer the free Swiss Family Card. The SBB webshop for example, shows the option as soon as you add children to your list of passengers. If you failed to get the card you can still contact them, or you can wait until you're in Switzerland and get one from any staffed train station upon showing your pass and passports. I'd recommend to try and arrange for it online so you don't have to spend time on this locally.

Hi there

When you purchased the swiss pass the option of family card must be there . Kindly contact Swiss rail pass company and obtain info from them.

https://www.swiss-pass.ch/

See the link above .

Note that the official SBB webshop for tourist passes is www.swissrailways.com/ en. Other trusted websites are listed here.