Mar 25, 2021 - 11:47 AM
They will definitely give you the refund, I have no doubt about that, but there is a lot of bad luck in this case for sure! They e-mailed you about an hour ago and cc'ed us. I received that e-mail, did you receive it too? It says the refund will go out next Tuesday, to your credit card (apparently something went wrong trying to transfer to the bank account).