Buying point-to-point and Supersaver tickets

  • Henry_sanaga
    Participant
    10 posts
    5 October 2019 at 4:05:51 #824093

    Hello Swiss rail experts, me and my family will visit Switzerland in December.

    I have a few question which I can’t find in this view weeks scrolling the internet, hope you guys can help me 🙂

    1. If I buy point-to-point ticket from Interlaken to Jungfraujoch with 2 changes (Interlaken Ost – Grindelwald – Kleine Scheidegg-Jungfraujoch) , can I stop and step out in Grindelwald, explore the city, then board again to continue my journey without buying additional ticket? if possible, will this apply also for supersaver ticket?

    2. The train from Kleine Scheidegg to Jungfraujoch is it cogwheel train or just normal train from the ticket shown in SBB app? if it is different and I want to take the cogwheel train, does it means I need to buy the ticket thorugh SBB app up to Kleine, then buy the ticket separately from Kleine to Jungfraujoch?

    3. From SBB website says that round trip tickets are not available online or via the app. But if I use the app, the round trip ticket is available, will the ticket work? since the information from website and the actual selling through app is contradicting.

    4. regarding the round trip ticket, the information provided says single journey: valid for 1 day. return journey up to 115 km: valid for 1 day. does it mean I can return to any point as long as not exceed 115 km or I MUST return the the point where I first board? Does this apply also for supersaver ticket?

    5. If I buy the supersaver ticket, do I need t bound the exact time of travel? what if I miss the time, can I board the next schedule? if i purchase the point-to-point ticket, is it open ticket for that specific date and no time limit?

    6. last question, I plan to buy the ticket together with my family, means just use my phone to buy all of the tickets (for 5 person). Do I need to print out the ticket? if not, will I get 1 bar code share for 5 persons or 1 person 1 bar code?

    sorry for my long question, since we want to save money and get a good knowledge about Swiss transportation system.

    Thank you in advance for all the answer down here, really appreciate it :):)

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    Anna
    Moderator
    6362 posts
    5 October 2019 at 5:41:30 #923203

    Hi Henry Sanaga,

    Welcome to MySwissAlps!

    I will try and answer all your questions in one posting 🙂

    1. Point-to-point and Supersaver tickets:
    First of all, the Supersaver ticket is fixed. It is valid only at the selected date and time of departure and selected train connection. Meaning if you miss your train, you will not be refunded. You will need to purchase a new ticket.

    Point-to-point tickets are basically regular tickets. You can buy a single or a return journey. Generally, when you buy a return journey, the ticket is valid the whole day (or until 5am the next morning), you can get off at any station in between and get back on again without buying additional ticket. A single journey ticket has limited validity i.e up to 1 or 2 hours from the time of purchase and is only valid from Point A to B. This is usually indicated on the ticket.

    http://www.myswissalps.com/tr aintickets/switzerland

    2. Train to Jungfraujoch
    The train from Kleine Scheidegg to Jungfraujoch is a cogwheel train. You can buy the ticket from any SBB station or online. If you purchase a ticket from Interlaken to Jungfraujoch, you don’t need to purchase another ticket in Kleine Scheidegg.

    http://www.myswissalps.com/ju ngfraujoch/tickets

    http://www.myswissalps.com/ju ngfraujoch/gettingther e

    3. You should have no problem using the ticket you purchased from the SBB app. I buy my tickets online too and so far have had no problems with any of my purchase. If you are unsure, please enquire at the ticket counter of any SBB station.

    4. Single journey is only valid from Point A to Point B. You can stop at any station in between and continue your journey again as long as your ticket is still valid. A return ticket is valid is from Point A to Point B and back to Point A, you can stop at any station in between and continue your journey as long as the ticket is still valid. This does not apply to Supersaver tickets.

    http://www.myswissalps.com/tr ain/practical/howtotra vel

    5. Please see answer No.1 🙂

    6. You can buy the tickets online, no problem. We are also a family of 5 and I buy our tickets online all the time. There’s no need to print them out. But as a backup, I would usually take a screenshot in case battery runs out or connection is bad 🙂

    Gute Reise!
    (Have a good trip)

    Anna

    Henry_sanaga
    Participant
    10 posts
    5 October 2019 at 13:32:54 #923204

    Hi Anna,

    thank you so much for your quick reply, it really help me a lot.

    I want to reconfirming again, you said above for single journey has limited validity ie up to 2 hours. But if I buy the return ticket, will the outbound ticket also has time validity or work for whole day? What about the inbound ticket? because if no time validity, it will be great if I can stop in the middle, explore the city for another 2-4 hours then bound again with no extra charge.

    regards,

    Henry

    rockoyster
    Participant
    8889 posts
    5 October 2019 at 15:31:33 #923205

    Hi Henry,

    A regular point-to-point ticket is valid on any train on your chosen route from 00:00 to 05:00 the following day.

    If you buy tickets using the SBB mobile app (best way to buy tickets on the move) you will need to nominate the 5 passengers and you will get 5 bar codes; 1 per passenger. You don’t need to have an internet connection to display purchased tickets on your phone.

    Anna
    Moderator
    6362 posts
    5 October 2019 at 16:25:01 #923206

    Hi Henry sanaga,

    When you buy a return ticket, you will be issued 1 ticket which would be valid until 5am the next day (this is usually the case). You can get on any train or connection within the validity area without buying additional ticket, as long as the ticket is still valid.

    This page explains it clearly I think:
    http://www.myswissalps.com/tr ain/practical/howtotra vel

    And just to let you know, the ticket prices indicated on the SBB timetable are half-price tickets by default. If you do not have the Swiss Half Fare Card, you will need to pay the full ticket price.
    http://www.myswissalps.com/sw isshalffarecard

    Perhaps also look into getting the Saver Day Pass. Sometimes this is cheaper than a regular return ticket if you plan to travel long distances in one day.
    http://www.myswissalps.com/sa verdaypass

    Anna

    rockoyster
    Participant
    8889 posts
    5 October 2019 at 18:38:27 #923207

    Hello Henry,

    An additional thought. If you are going from Interlaken to Jungfraujoch don’t get a return ticket. Go up via Grindelwald and return via Wengen and Lauterbrunnen. The scenery from Kleine Scheidegg to Wengen is something else and the Lauterbrunnen Valley is not to be missed.

    Henry_sanaga
    Participant
    10 posts
    6 October 2019 at 5:14:02 #923208

    Hi Rockoyster, Anna,

    thank you so much for your help.

    hopefully I will have a pleasant holiday in Switzerland, plan to spend it in December until Christmas.

    cheers for all of you 🙂

    rockoyster
    Participant
    8889 posts
    6 October 2019 at 15:17:58 #923209

    Hello Henry,

    I’m not sure if you have children under 16 but if so they will travel free with a Swiss Family Card (http://www.myswissalps.com/sw issfamilycard) which is available for free when acquired in conjunction with a Swiss Travel Pass (http://www.myswissalps.com/sw isstravelpass) or Swiss Half Fare Card (http://www.myswissalps.com/sw isshalffarecard).

    Based on your personal itinerary you should read “How to choose the best travel pass” (http://www.myswissalps.com/tr ain/ticketspasses/prac tical/chooserailpass), download the handy spreadsheet calculator and do the math. The spreadsheet also includes links to the “Where it’s valid” page for all available passes. Be sure to check those pages for each pass you are considering. Study the map AND read all the text on those pages to fully understand what is covered by the respective pass.

    Henry_sanaga
    Participant
    10 posts
    7 October 2019 at 2:11:00 #923210

    Hello Rockoyster,

    yes, I will travel with my niece, she is 14 years old.

    I bought already the swiss half fare card, and 1 free family card.

    I read from the link you provided, children travel for free, but I check from the SBB App, I still need to pay. Or I just buy the adult ticket for me and the rest of my family except my niece?

    or does it mean free for the family card only?

    rockoyster
    Participant
    8889 posts
    7 October 2019 at 5:18:27 #923211

    Hello Henry,

    The Swiss Family Card does not cover a niece. For free and ticketless travel she will need a Children Co-Travelcard.

    Henry_sanaga
    Participant
    10 posts
    7 October 2019 at 5:47:14 #923212

    Hello Rockoyster,

    sorry I forgot to mention that I will travel with my sister and her daughter.

    that means she is eligible for Swiss Family Card right?

    I bought Swiss Half Fare card through KLOOK, and I pick 1 free voucher (child 6-15), does it mean the free voucher is SFC?

    after I obtain the SFC, what I need to do is just buy the ticket for adults except my niece, and she will tag along with us right?

    rockoyster
    Participant
    8889 posts
    7 October 2019 at 7:07:16 #923213

    Hi Henry,

    In that case all is good your niece can indeed travel with your sister and does not require tickets.

    I’m not familiar with Klook but the “voucher” certainly sounds like an SFC. If there is any problem your sister can just go to any SBB station with her daughter and get a free SFC by showing her Swiss Half-fare Card and proof of daughter’s age. Happy travels.

    Removed user
    Participant
    72625 posts
    7 October 2019 at 8:20:15 #923214

    Hello Henrey Sanaga,

    To quickly pick up your question about how to travel with the Swiss Family Card, you simply DON’T buy a ticket for the child (as long as her mother is travelling along with you) and present the Swiss Family Card when requested to do so.
    http://www.myswissalps.com/sw issfamilycard/howtouse

    Best and enjoy your trip .

    Steph

    Henry_sanaga
    Participant
    10 posts
    12 October 2019 at 4:29:00 #923215

    Hello Rockoyster,

    One more thing about Jungfraujoch trip, I just read an article about Eiger run/sledding down to Grindelwald.

    How to do the sledding? I read from other’s forum, just rent the sled from nearby sport shop. Is it available a lot? how much is the rent price approximately? if you have tried it before, will it really sledding down all the way to Grindelwald?

    From the picture looks amazing and thrilling!

    If I want to do this, then can I still take your advised route? Go up via Grindelwald and return via Wengen and Lauterbrunnen.

    I checked from SBB, the route take 4 transits (bus to Lauterbrunnen, train to Kleine, train to Grindelwald, train again Grindelwald? back to Klein again, then only reach Jungfraujoch?) http://www.sbb.ch/en/buying/p ages/fahrplan/fahrplan .xhtml

    that is the only route and take approx. 3 hours.

    Hope you can help this 🙂

    Anna
    Moderator
    6362 posts
    12 October 2019 at 7:25:42 #923216

    Hi Henry sanaga

    You can find more information about the Eiger Run from this website:

    The Eiger Run
    http://www.jungfrau.ch/en-gb/sledging/eiger-run/
    lauterbrunnen.swiss/en /winter/tracks/eiger-run/

    You can rent the sleds from the sport shop in the vicinity (it’s usually signposted).

    Cheers,
    Anna

    Henry_sanaga
    Participant
    10 posts
    12 October 2019 at 7:58:24 #923217

    Hello Anna,

    thank you for your quick reply.

    can you help me one more thing?

    I checked via SBB app, it shows from 31 Oct onwards, no more train from Interlaken to Lauterbrunnen or Grindelwald, it shows bus instead.

    Our plan is on 21 Dec, will the train still not operate?

    Anna
    Moderator
    6362 posts
    12 October 2019 at 8:58:12 #923218

    Hi Henry sanaga,

    Don’t panic. The trains operate all year.

    I’m just guessing here but I think the SBB is in the midst of finalising the new timetable. The new one will come into effect latest 14 Dec 2019. During this period you may experience some minor glitches but usually the current timetable should work just fine. Please check with us again for the latest updates.

    Regards,

    Anna

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