72625 posts
Hello Pure,
Welcome to MySwissAlps and thanks for the question!
I would suggest AIG Travel, as they are one of the leading travel insurance companies that provide plans for Americans. It is good to talk to a representative directly so you may ask about additional coverage and discuss if there are any pre-existing conditions.
Please look at this link from the Swiss Federal Railways, also known as SBB. There is a detailed thread discussing ticket refunds.
sbbcffffs-community.sbb.ch/t5/Se rvice/Refunds-everything-you-need-to-know/ba-p/13222
I hope that helps!
Best regards,
Suzanne
72625 posts
I’ve used both AIG and Allianz. Both great companies with great coverages and great customer service.
72625 posts
803 posts
Hi Pure
We used Trip Mate on a hiking trip to Switzerland and Italian Dolomites this past June and after a fall in Dolomites I spent 2 days in an Italian hospital. Trip Mate has been flawless in handling my claim for medical bills and loss of prearranged hotel, tours, and meals. They have been very easy to deal with.
Mark
6 posts
We went with Allianz. They were the best bang for the buck and covered everything with me over the phone.
58 posts
I don’t have info about travel insurance, but want to share that cost and quality of health-care in Switzerland are quite good from an experience we had.
My husband wasn’t feeling well toward the end of the trip, so he went to a clinic in Bern and right away got to see a doctor without wait. The doctor was very attentive and thorough, spending a lot of time asking questions. And he ordered several lab works and eliminated unnecessary ones like strep throat saying he didn’t see any evidence. The lab results came back that same morning while he waited in the clinic. Diagnosis was nothing, probably a viral infection and had to ride it out. He actually felt better after that. 😁
They put a hold on the credit card for $500 since they didn’t know what the lab works would finally cost.
Several weeks later only $300 was charged for the entire visit , which was quite reasonable.
Luckily our health insurance fully reimbursed that amount, so it cost us nothing at the end.
72625 posts
Thanks all .. appreciate your feedback!