Swiss pass enquiry - Sorry need Help!

Hi Sir/ Madam,
We would like to enquire if we are travelling from Zurich Airport to Zermatt, are we entitled to use the swiss pass on the train.
please advise we should validated the pass before purchase ticket.
Please aslo advise if we purchase the swiss card, can we collect from airport ? Zurich?
Thanks and regards,
YL

Thanks for prompt reply Arno. This really helps. Sorry we have further enquiry on the follows.
i.For swiss pass collection at the airport, where shall we collect the swiss pass? Any specific location?
ii. For any train ticket, from Zurich airport to Zermat, with the Swiss pass,
how can we check the train schedule, or board the train? Do we need to do any validation or seat reservation before board to the train? Sorry need some info on this on using swiss pass for train ticket.

Thanks and regards, YL

Hi YL,

i. You can collect the pass from the rail station of the airport. Just follow the signs to get there. You'll get further details upon ordering.
ii. Please refer to my previous answer. You do not need anything else but the pass. Train schedules are in the timetable.

Enjoy the ride!

Thanks again Arno. the info helps.
Wish you have a great day too.

>how can we check the train schedule, or board the train<

When you pick up the Swiss Pass at any ticket window ask the staff when the next train to your destination is leaving and from what track ("Gleis")

You will need to make changes (at least one) enroute so also ask staff to print out a timetable for you. Then you will know on which track you arrive, when your departing train is leaving, and from which track. This is important information to have as often times the changes are of short duration (less than 10 minutes) and require you to move quickly. If you don't know from where or when your next train leaves you will lose to much time trying to figure it out. Also, to ensure you make the change, have all of your luggages and traveling companions together standing by the train door a few minutes before the train pulls into the station. This will allow you to make the most efficient trip. However, if you miss a connection, there is usually another train within 30 minutes or so.