Jun 26, 2021 - 12:15 PM
in reply to Annika
Hi Anna and Annika,
Happy Rail was not working for me, I tried many times, and they have not responded to my email since 3 days ago.
I purchased my Half Fare from SBB and purchased my Golden Pass journey from MOB.
For Golden Pass journey, I purchased the following:
1. Point-to-Point tickets from Wengen to Interlaken early morning.
2. Interlaken to Montreaux, with reserved seatings from Zweisimmen to Montreaux.
3. Then return that afternoon from Montreaux to Interlaken with reserved seatings.
Question...Got my tickets for Interlaken-Montreaux-Interlaken via email and also able to print these tickets from MOB site. However, no tickets for the train ride between Wengen-Interlaken, even though in my purchase area in MOB website it states that I paid for it.
Shouldn't I have gotten tickets for the train ride from Wengen-Interlaken also? I called MOB and the gentleman I spoke to was a little confused, and so I emailed them also.
Without tickets from Wengen-Interlaken what do we show when we board the train? Is it enough to show the invoice from MOB?
Additionally, there is little time between train transfers, do we have to take our MOB tickets to a ticket counter to get another ticket or do we just go straight to the train platform and board the train with the MOB tickets?
Thanks again for any your thoughts.