Feb 13, 2015 - 3:44 PM
Hello John,
I just got in touch with them. They are working on this and it will be fixed. In the mean time you can simply ask for a free Swiss Family Card in the Comments box while ordering. So you will receive the pass and the Swiss Family Card all at once.
I hope this helps you out!
Arno
Last modified on Feb 13, 2015 - 3:44 PM by Arno