Swiss Transfer Ticket Combi and Family Card

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John308
John308
8 posts
new member
Feb 13, 2015 - 12:22 PM

I am travelling to Switzerland in August with my wife and 8 year old son. I intend to buy 2 transfer ticket combi for the 2 adults. My questions are 1. how far in advance can i buy the tickets online for them to be valid in August. 2. Do i need to request a free family card for my son or does the fact both adults will have the transfer ticket combi be sufficient for free purchase of further tickets. 3 if i do need family card has anyone successfully added this to basket in SBB shop aloong with transfer ticket combi as I am unable to do so.

Many thanks

John

Annika
Annika
6071 posts
expert &
moderator
Feb 13, 2015 - 3:09 PM

Hi John,

I see you're from the UK, so you can buy from the UK SBB shop at www.swisstravelsystem. co.uk. The Swiss Transfer Ticket Combi can already be purchased, but they may send it to you later this year. I now noticed that they don't allow getting a Swiss Family Card along with it. I think that's a technical issue so I will notify them about that. You do need a Swiss Family Card for your son. If you don't get one online, you can simply present your pass at any staffed rail station in Switzerland to get a free Swiss Family Card there.

Kind regards,

Annika

Last modified on May 17, 2018 - 12:12 PM by Arno
John308
John308
8 posts
new member
Feb 13, 2015 - 3:13 PM in reply to Annika

Many thanks for your reply, I assumed as the combi ticket was new from January that the family card link hadn't been added to the website. Hopefully this will get sorted.

John

Arno
Arno
14072 posts
expert &
moderator
Feb 13, 2015 - 3:44 PM

Hello John,

I just got in touch with them. They are working on this and it will be fixed. In the mean time you can simply ask for a free Swiss Family Card in the Comments box while ordering. So you will receive the pass and the Swiss Family Card all at once.

I hope this helps you out!

Arno

Last modified on Feb 13, 2015 - 3:44 PM by Arno

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