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[Anna]

2 July 2021 at 12:41:48 #935420

Hi Theresa,

I’m afraid I don’t have the answer to your question. I guess this promotion is dependent on the reseller.

Regards,

Anna

[Swede4life]

2 July 2021 at 16:51:17 #935421

I meant to say in my posting “what is the earliest date to buy a STP for July 2022 and obtain the new revised price?”

[Anna]

2 July 2021 at 17:00:22 #935422

Hi swede4life,

The price of the Swiss Travel Pass usually goes through a yearly adjustment at the end of the year. There might be a slight price decrease for 2022 but this is not confirmed yet. It might be worth to wait a little if your trip is in July 2022.

Regards,

Anna

[Swede4life]

2 July 2021 at 17:09:06 #935423

Thank you Anna.

[Joejax]

2 July 2021 at 17:15:04 #935424

I started my order to get (2) 15 day travel passes. All of the literature that has been published by you and by SBB about this discounted pass indicates free cancelation within 4 days of travel, yet when you are about to place your order, you have to agree with the Terms and Conditions, which includes very restrictive cancelation policy. Do you know which cancelation policy applies?

Joejax

[Arno]

2 July 2021 at 17:25:24 #935425

Hi Nstpie,

Cancellation for passes purchased via this promotion is free of charge for all mentioned retailers, including HappyRail. You’ll find this mentioned in my first post, as well as on their page: https://www.happyrail.com/en/pass/europe/switzerland/swiss-travel-pass-consecutive. Also they confirmed it to me.

[Arno]

2 July 2021 at 17:30:38 #935426

Hi Theresa,

The reason is that the SBB system does not allow buying for next year until later in the prior year (after summer usually). That’s how it works by default unfortunately. I have already raised this issue with them and they are looking into it. But whether it will be changed I don’t know. If not, then you can safely order from the other retailers mentioned. They all sale the exact same pass, also with free cancellation if you cancel in time. Through HappyRail that’s one day before the pass start date, please see https://www.happyrail.com/en/pass/europe/switzerland/swiss-travel-pass-consecutive.

[Arno]

2 July 2021 at 17:34:43 #935427

Hi Swede4life and Anna,

The lower prices for 2022 are confirmed, please see http://www.myswissalps.com/forum/topic/changes-to-the-swiss-travel-system-passes-in-2022. Usually purchase for the next year is possible somewhere after summer. Since prices are already confirmed it might be sooner, but it can vary by retailer. They are listed here: http://www.myswissalps.com/swisstravelpass/price.

If you’re not in a hurry you can wait a little like Anna suggested. There may be promotions later this year or next year too. But the current one is very good – those are rare.

[Arno]

2 July 2021 at 17:40:37 #935428

Hi Joejax,

The Terms and Conditions are very generic unfortunately, I understand the confusion. The promoted passes though can be cancelled for free. Via SBB you’d have to cancel 4 or more working days before the pass start date. You can find this in my first post and on their website: https://shop.switzerlandtravelcentre.com/#/en/home (click Swiss Travel Pass, then see the 4th bullet under the order form). It’s been confirmed to me as well.

[Removed user]

4 July 2021 at 13:20:20 #935429

Deleted my question because we figured it out! Thanks

[Arno]

4 July 2021 at 13:36:05 #935430

Hi Nstpie,

Yes, it was the default payment option but you can pick another one. I’m glad it worked out for you.

Enjoy your trips with the passes!

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[Xpresso]

6 July 2021 at 12:07:14 #935431

Does STP cover metro also? (Our hotel in Lausanne said to take the train to Lausanne and then the metro to the hotel). Thanks.

[Anna]

6 July 2021 at 14:29:14 #935432

Hi Xpresso,

Yes, you can use the Swiss Travel Pass on the Lausanne metro.

http://www.myswissalps.com/swisstravelpass/validity

Regards,

Anna

[Xpresso]

11 July 2021 at 11:08:33 #935433

This link has been very helpful, thank you. http://www.myswissalps.com/swisstravelpass/validity

I have 2 logistical questions about the STP. We depart for CH next week and I will purchase the STP a day before. When I purchase on the SBB app, will it then recognize that I have the STP when I write in town to town so then I will know if I have to pay something more and how much to pay? For example, when going from Brig to Männlichen via Wengen which I believe is not all free, when I plug those towns into the SBB app will it tell me what/if I owe and then I can pay it on the app?

2nd question: Because I’ll be in Switzerland for 3 weeks, after the 15 day STP is up I plan get the flex pass for the second leg of the trip (but of course I’ll buy it in July for the discount). Will I need to get the flex pass validated at the train station on the start date?

thank you!

[Annika]

11 July 2021 at 12:17:11 #935434

Hi xpresso!

Please note that you can’t buy your discounted Swiss Travel Pass and Swiss Travel Pass Flex in the SBB app, but only through the links mentioned in the first post here: http://www.myswissalps.com/forum/topic/swiss-travel-pass-25-off-for-trips-in-20212022. One of them is the official SBB shop: the Switzerland Travel Centre/SBB Travel Centre. Here’s the direct link: https://shop.switzerlandtravelcentre.com/en/home.

No, you can’t enter your Swiss Travel Pass in the SBB app. As a rule of thumb, you won’t have to pay anything for all regular trains, bus and boat trips. You do have to pay for mountain trips as indicated at http://www.myswissalps.com/swisstravelpass/validity, and you can get simply get such tickets at the cable car stations before boarding. Show your pass to receive the discount. It’s explained at http://www.myswissalps.com/swisstravelpass/howtouse under “Tickets”.

A Swiss Travel Pass Flex delivered by e-mail doesn’t need any validation or activation. All you need to do is select your travel days online in order to receive day tickets. This process is explained at http://www.myswissalps.com/swisstravelpassflex/howtouse. You do need to select a start date for your Swiss Travel Pass Flex when ordering it. This day indicates the start of the month in which you can use your free travel days, but it doesn’t have to be your first free travel day.

I hope it’s all clear. Let us know if you have further questions!

[Xpresso]

11 July 2021 at 14:15:39 #935435

Oh okay thanks. My fear is that I’ll assume we’re on a ride that is free with STP but that there was a fee we needed to pay before boarding.

[Annika]

11 July 2021 at 17:08:47 #935436

I understand Xpresso. If you carefully check the validity map at http://www.myswissalps.com/swisstravelpass/validity, you’ll be fine. And in case of doubt about a particular route, feel free to ask. We’re here to help!

[Xpresso]

11 July 2021 at 17:37:37 #935437

I’ll keep that map handy, thank you!

[Xpresso]

18 July 2021 at 14:52:51 #935438

I can’t seem to purchase the STP tickets for tomorrow. The first website listed at the start of this forum doesn’t allow me to start tomorrow (when we’re arriving) and even if I choose to start in 4 days it says the date is too soon and the order can’t be added to the basket. And the payments instructions for the happyrail site is in German and even with a translator it’s taking me to a bank site ING that I am not a member of. Any ideas?

[Xpresso]

18 July 2021 at 15:21:03 #935439

Never mind… I copied the url into Chrome to allow for it to be translated to English and then was able to find other payment options.