Swiss Travel Pass refunds possible?

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Mobbie
Mobbie
2 posts
new member
Nov 30, 2017 - 11:25 AM

Hi! My husband and I bought 2 8 days consecutive second class pass, leaving in 3 days time. The first date and last dates are clearly printed on the ticket. Unfortunately, he is not ill and not able to walk properly. Is it possible for either a refund or a change of date to a later date when he is well?

Thank you in advance

Lucas
Lucas
10385 posts
expert &
moderator
Nov 30, 2017 - 4:30 PM in reply to Mobbie

Hi Mobbie and welcome to MySwissAlps.

You will have to contact the company you bought the rail passes from and inquire with them directly for a possible refund. Typically there will at least be a cancellation fee of some sort.

Arno
Arno
12142 posts
expert &
moderator
Nov 30, 2017 - 7:11 PM

Yes, often it's a 15% cancellation free. However, if you have travel insurance it may not cost you anything as they probably pay back the 15%.

All the best, hopefully you can come soon!

Last modified on Nov 30, 2017 - 7:12 PM by Arno
Mobbie
Mobbie
2 posts
new member
Nov 30, 2017 - 10:25 PM

Thanks, Arno and Lucas. Appreciate your replies. I have contacted the agency where i bought the rail passes from. Warmest regards!

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