15471 posts
Hi MN1402,
I don’t think that’s a problem. The Swiss Travel Pass will be send via e-mail and is validated immediately, for the first travel date you have chosen. I think the comment only applies to passes that actually need to be validated at a train station, like Eurail Passes. A validated pass with the first travel date on it is a valid travel document. I can’t see how the price you paid for it would matter then. You can find the promo codes for Singapore here: http://www.raileurope.com.sg/ deals/great-deals-to-tour-Europe.
Enjoy your trip!
72625 posts
Thx Arno!
2 years ago I had to go to the counter to validate the pass. Just to reconfirm. So when I reach Zurich airport I can straight away use the emailed pass without going to the counter for validation?
72625 posts
Hi there!
I had made my booking n payment indicating my travel date as 17 Sept 2018 but now I receive my ticket saying my start date is 12 Sept 2018. What should I do now?
Im desperate. Can someone help me?
Thx!
72625 posts
Hi Arno!
I made payment on 10 Mar but received the e-tickets on 12 Mar and even tho I have indicated my first travel date as 17 Sept, it looks like they allow the first travel date only to be 12 Sept which is exactly the last date of the 6 months from my email date 13 Mar.
What can I do now?
72625 posts
Hi MN1402,
Have you contacted the retailer to see if it is possible to change the date on your Swiss Travel Pass?
72625 posts
Thx Lucas!
Ok. As they are closed now. I’ll drop by the office to check with them tomorrow.
72625 posts
Hi Lucas!
Just for updates. I have today received the corrected e-tickets after contacting the Singapore office. It seems that it’s Rail Europe’s system error.
Thx for reminding me!
72625 posts
Hi MN1402,
Lucas will be back later this week. Thanks for the update and I’m pleased it’s all okay now.