[Removed user]

5 May 2023 at 6:49:41 #829767

1. My family plan first visit to swiss end of Sept for 13 days. I plan to buy Swiss Travel pass 8+2 days on Offer Online. is it safe buy online? will they then send the original ticket to overseas as I stay in Indonesia or just send by email? I heard u cannot lose the original ticket?

2

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[Anna]

5 May 2023 at 9:06:59 #954104

Hi Calvin Ang,

Welcome to MySwissAlps.

It is quick and simple to purchase the Swiss Travel Pass online. You can find reliable purchase options here: http://www.myswissalps.com/swisstravelpass/price

Upon successful purchase, you will receive the Swiss Travel Pass by email in PDF format or e-ticket which you can download to your smartphone or print out for safe-keeping. You can find more details here: http://www.myswissalps.com/swisstravelpass/howtouse

Information about the current Swiss Travel Pass promotion is available here: http://www.myswissalps.com/forum/topic/the-swiss-travel-pass-spring-2023-promotion

Regards,

Anna

[Removed user]

5 May 2023 at 11:08:28 #954105

Thanks for your kind information Anna. If lets say my tourist visa to Swiss is NoT approved, and postpone my trip, can swiss travel pass be refunded from overseas Indonesia? I plan to purchase the pass at swiss Travel Centre soon.

[Anna]

5 May 2023 at 20:45:14 #954106

Hi calvin Ang,

Generally, you can cancel your Swiss Travel Pass purchase up to 1 day before date of travel and receive a refund. Some resellers may charge a handling or cancellation fee. Be sure to read the terms and conditions before confirming payment.

If you are purchasing the Swiss Travel Pass from the Switzerland Travel Centre (https://shop.switzerlandtravelcentre.com/en/product/swissPass), you can cancel up to 1 day before date of travel with full refund if you choose the flex cancellation option (additional CHF12).

regards,

Anna

[Blueginger]

6 May 2023 at 2:55:13 #954107

I intend to use app. Just show passport just ask if station master wana check identity