Apr 17, 2018 - 9:06 AM
I had purchased thru Rail Europe website & get my Swiss travel 8 day pass e-ticket last month for 4pax. This is 2nd visit to Swiss. Unknown that the e-ticket printed with passport no. as previously I written on the hard copy.
Now I just renewed my passport, how shall I do & what is the cost ?
I wrote to Rail Europe, they reply may have to cancel & rebook, refund will subject for 15% cancellation charges if trainer operator can't waive off.Then I wrote to SBB ticketshop, they reply ticket alteration will charge CHF10 but I am not purchase from SBB.