[Arno]

3 February 2020 at 14:24:22 #825090

Hello travelers from Australia, New Zealand and South-Korea,

Rail Europe offers 1 extra travel day on the 4-day Swiss Travel Pass or 2 extra travel days on the 8-day Swiss Travel Pass. You will need to buy before 31 March 2020 and travel between 1 April and 30 September 2020. This is good value since it includes the summer too, which does not apply to all promotions.

This offer is only available to residents of Australia, New Zealand and South-Korea, and only from the below web pages:

• Australia: https://www.raileurope.com.au/pass/swiss-pass-7314
• New Zealand: https://www.raileurope.co.nz/pass/swiss-travel-pass-82
• South-Korea: https://www.raileurope.co.kr/pass/swiss-travel-pass-82

Happy travels!

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[Removed user]

8 February 2020 at 7:46:14 #929322

Hey there buddy, our travel dates are from the 31 Mar 2020 – 04 Apr 2020 (5 days), do you know if we would still be entitled to the 4-day + 1 day free pass covering all 5 days?

[Anna]

8 February 2020 at 9:49:09 #929323

Hi Stepheng,

Welcome to MySwissAlps.

The offer is valid if you purchase your railpass before 31 March 2020 from the listed websites above.

Regards,

Anna

[Seplpsc]

8 February 2020 at 18:33:32 #929324

What if someone books the rail pass promo offer from the australia or new zealand website, and not actually being a resident, how will it impact them, as there is no check on resident status?

[Arno]

8 February 2020 at 18:55:43 #929325

Hi Stepheng,

Note that your pass can only start on April 1, not earlier.

[Arno]

8 February 2020 at 18:56:53 #929326

Hi Seplpsc,

Thanks for joining MySwissAlps! You will need to fill out your passport number and country while purchasing, and this will be checked randomly on board the trains. The Swiss Travel Pass is only valid if you can produce the passport as well.

[Removed user]

9 February 2020 at 5:44:40 #929327

Hi Arno,

Shame. Thank you anyway for clarifying!

[Removed user]

9 February 2020 at 9:50:10 #929328

Hi Arno – is this promotion applicable for people who are residents of Australia due to employment but holds passport of other countries (not Australian). If yes, what happens if the travellers show passport of their countries when checked randomly?

[Anna]

9 February 2020 at 16:59:49 #929329

Hi Nitya,

Based onArno’s explanation, I think you need to be a resident and also hold a passport from said countries.

Regards,

Anna

[missyjay]

3 March 2020 at 10:19:12 #929330

Hi Amo,

I’m planning to buy the Swiss Travel pass promotion that included 2 days extra for 8 days price but the terms and condition is not refundable but if I buy the rail protection plan can I get a refund? Missyjay

[Arno]

3 March 2020 at 10:50:45 #929331

Hi Missyjay,

Welcome to MySwissAlps! The Rail Europe terms say “Promotional passes follow normal exchange and refund conditions”, so it looks like you can get a refund, which is normally 85% of the pass price. But please check with Rail Europe to be sure. Also check your travel insurance if they cover cancellation and under which conditions.