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[JudyWong]

22 May 2017 at 2:28:34 #863289

Hi Lucas

For the train ride from Milano Centrale to Domodossola, we are required to reserve seats. Can’t seems to find the seating plan of the train in order to better understand the seats layout and for us to elect our preferred seats, just like the option given to us for our Glacier Express option.

Choices available are –

(1) preferred compartment – (a) corridor; or (b) open; and

(2) seat request – (a) window; (b) middle seat; or (c) aisle seat; and

(3) compartment – (a) no preference; or (b) centre aisle with table?

As tourists, ideally it would be window seats – an opportunity for us to enjoy the scenic views. However, if we are to select “window seats” would we be seating “face to face”, or it would be “one ahead of the other”? How do we ensure we are seated together whether “face to face” seats or “one ahead of the other” instead of in different rows or worse still, different compartment? Hope to hear from you soon. Many thanks

[Removed user]

22 May 2017 at 3:59:38 #863290

Hi Judy,

>> For the train ride from Milano Centrale to Domodossola, we are required to reserve seats. Can’t seems to find the seating plan of the train in order to better understand the seats layout and for us to elect our preferred seats, just like the option given to us for our Glacier Express option.

Choices available are –

(1) preferred compartment – (a) corridor; or (b) open; and

(2) seat request – (a) window; (b) middle seat; or (c) aisle seat; and

(3) compartment – (a) no preference; or (b) centre aisle with table?

As tourists, ideally it would be window seats – an opportunity for us to enjoy the scenic views. However, if we are to select “window seats” would we be seating “face to face”, or it would be “one ahead of the other”? How do we ensure we are seated together whether “face to face” seats or “one ahead of the other” instead of in different rows or worse still, different compartment?

If you select for each passenger

(1)(b) open

(2)(a) window

(3)(centre aisle with table)

you should end up with two window seats facing each other across the table, assuming there are 2 such seats still available.

The Glacier Express booking site is the only one I have ever seen that does not automatically sit people next to each other or facing each other when reservations are made for more than one person at once.

Alpenrose

[JudyWong]

30 May 2017 at 4:17:35 #863291

Hi Lucas/Alpenrose

For our train ride from Milano to Zermatt through Domodosolla and Brig, how do we get immigration clearance (i.e. where our passport will be stamped as proof of us leaving Italy and entering into Switzerland legally), considering that we will be leaving Italy and entering into Switzerland, presumably at Domodosola? Based on the earlier advice we got from you, we don’t have to get down the train when the train reaches Domodosola . All we need to do are to produce our tickets when check by the conductor. Thereafter, with our Swiss Travel Pass Flex, the train will take us to Brig as transit enroute to Zermatt after changing from platform 1 to platform 3 at Brig station. Panicking.Hope to hear from you soon.

[Removed user]

30 May 2017 at 6:03:07 #863292

>> For our train ride from Milano to Zermatt through Domodosolla and Brig, how do we get immigration clearance (i.e. where our passport will be stamped as proof of us leaving Italy and entering into Switzerland legally), considering that we will be leaving Italy and entering into Switzerland, presumably at Domodosola?

You will only get your passport stamped on first arrival in a Schengen country, and on departure to a non-Schengen destination. If you are flying into Italy from your home country, then you will go through passport control in Italy, and get a stamp. Once inside the Schengen area, you must have your passport with you when crossing borders, e.g. from Italy to Switzerland. However, you may or may not have your passport checked, and you will not have it stamped. Going from Domodossola to Brig, officials might walk through the carriages and do random checks. You would not have to leave the train for a passport check.

The only place I am aware of, where you have to leave the train for a passport check within the Schengen area, is going from Denmark to Sweden on the local trains.

>> … the train will take us to Brig as transit enroute to Zermatt after changing from platform 1 to platform 3 at Brig station.

You will probably be transferring from Platform 1 to Platform 14 at Brig. Please check the platform details for your chosen service on the SBB timetable to avoid any confusion.

Alpenrose