Jun 24, 2017 - 3:39 PM
You've ordered a physical pass that gets shipped. Such passes mostly have blank fields on them to be filled out by yourself. Since they didn't ask for personal info while ordering I expect that to be the case here too.
The print at home passes are more common nowadays and have all details already printed on them, so they're ready to use. No big deal though, it will only take a minute to fill out the fields. Do make sure you write down the passport number of the passport you'll be using during the trip.
More details are here: myswissalps.com/swisst ravelpass/howtouse