Swiss Travel Pass refund from HappyRail
-
Regrettably we had to cancel our Switzerland trip for this Summer. The only refund we experienced problems with was Happy Rail where we purchased two Swiss Travel Passes. Just poor customer service.
Bottom line: It took 37 days to receive my refund from Happy Rail. You should consider another source if there is a chance you might request a refund.
Nov 11, 2021: Purchased 2 STP’s for Summer 2022.
May 20, 2022: Request for refund of our 2 STP’s.
May 20,2022: Must request formal cancellation to Happy Rail and did request it. Also, 15% cancellation fee for each ticket.
May 20, 2022: Happy Rail stated it will reply 1-5 business days.
May 24, 2022: Happy Rail said they must request a refund from SSB.
June 24, 2022: Received Happy Rail approval of refund request.
June 26, 2022: Refund posted to my bank account.
- The thread ‘Swiss Travel Pass refund from HappyRail’ is closed to new replies.