Unable to book Bernina Express seat reservations

  • Removed user
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    72625 posts
    16 January 2019 at 22:52:30 #819513

    Hi!

    I just bought Swiss Travel Passes and am trying to book seat reservations on Bernina Express for 28 Jan 2019, and Glacier Express 1 Feb 2019. I’ve tried multiple websites (Happyrail.com, SBB, RailEurope) and none of them will let me book seat reservations.

    Any tips/ideas greatly appreciated, thanks!

    -bobby

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    Removed user
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    72625 posts
    17 January 2019 at 0:44:40 #902273

    I can only get it to do the fare and reservation, not the seat only

    Removed user
    Participant
    72625 posts
    17 January 2019 at 0:54:09 #902274

    Thanks for checking!

    I tried on the Glacier Express site (shop.glacierexpress.ch) and was able to select Swiss Travel Card to get the price for just seat reservations so I think that should work.

    However I got an error page after selecting seats. When trying again, the system now thinks those seats are booked, so now I can’t select 3 seats together on that date (31 Jan). I guess I’ll try again in a few hours and hopefully the system will reset. 🙂

    rockoyster
    Participant
    8889 posts
    17 January 2019 at 2:10:57 #902275

    Glacier Express site has been a bit dodgy recently but give it another try. You’ve discovered you claim the STP reduction AFTER picking your seats. Are you travelling on 31 Jan or 1 Feb? You’re posts are contradictory on that. Can’t see it making any difference to the booking system but there is currently a blockage on the line around Disentis due to very heavy snow falls. Not sure if there has been permanent damage or when it will be cleared.

    Bernina reservations can be made at http://www.rhb.ch/en/panorami c-trains/bernina-express#cart

    Arno
    Moderator
    15471 posts
    17 January 2019 at 9:52:52 #902276

    Hi Bobby, welcome to MySwissAlps!

    I just tried the first website you mentioned (https://www.happyrail. com/en/pass/europe/swi tzerland/passholder-fares-bernina-express) and did not see any issues. It let me pick the departure time and date and lead me to the payment page. Is it only when you’re trying to pay when things go wrong?

    Similar for the Glacier Express: https://www.happyrail. com/en/pass/europe/swi tzerland/passholder-fares-glacier-express.

    You don’t have to pick a pass at the above website, you just purchase a seat reservation. Some other websites, like Rail Europe https://www.raileurope .com/train/bernina-express-7545, indeed ask which pass you have. Rail Europe worked for me too.

    Removed user
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    72625 posts
    17 January 2019 at 19:58:57 #902277

    Thanks all for the help!

    I was able to make the reservations directly on glacierexpress.ch website. Not sure what the issue was earlier. On Glacier Express I was able to select the train, then select the rail pass in a dropdown menu which reduced the cost to just the seat reservation.

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