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How to apply for VAT refund of purchase in Zermatt


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Posts: 3 
sjomishkin
sjomishkin
11 posts
new member
Jan 11, 2022 - 5:51 PM

We purchased many items at the Moncler store in zermatt. I didn’t think to get a refund at the Rome airport where we flew back to the states from. How do I apply for a VAT refund from the Moncler purchases?

thank you!

Anna
Anna
1815 posts
top member &
moderator
Jan 11, 2022 - 8:41 PM in reply to sjomishkin

Hi sjomishkin,

From my experience, you need to present the purchase receipts and the customs stamp to request for VAT refund at the airport or at any of the refund offices. You also need to submit the tax request forms. I'm not sure how it works if you're requesting the VAT refund from abroad. Perhaps you should contact an expert on this, maybe someone from Global Blue: www.globalblue.com/tax-free-shopping/switzerland/

Hope this helps.

Regards,

Anna

Last modified on Jan 11, 2022 - 8:43 PM by Anna
Annika
Annika
6713 posts
expert &
moderator
Jan 12, 2022 - 3:40 PM in reply to sjomishkin

Hi sjomishkin,

I think Anna's tip is very useful. The link "Refund Swiss VAT" under "Government & Visa" at www.myswissalps.com/aboutswitzerland/practical/websites might be worth a try too. You'll find a link to a contact form of the Swiss Federal Office for Customs and Border Security there. Good luck!

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