Is Viator reliable?

Is Viator reliable?

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Reema1503
Reema1503
11 posts
new member
Jun 27, 2017 - 8:42 PM

while booking in this website, it always opens to a viator site. I have heard both mixed positive and negative reviews about viator. Is viator reliable? I will be booking the titlis tour. But as it accounts to a lot of money so I am asking for suggestions.

Reema

Arno
Arno
10358 posts
expert &
moderator
Jun 27, 2017 - 9:01 PM

Hi Reema,

We link to lots of websites, because we do not sell anything ourselves. Indeed that includes Viator.com for (mostly guided) tours. Yes, they are perfectly reliable. They sell the activities and tours of many local Swiss companies. They have quite an interesting portfolio of products, so that's why we link to them frequently.

Reema1503
Reema1503
11 posts
new member
Jun 28, 2017 - 6:28 AM

so is it okay if i book the bernina express tour and mount titlis one from viator? because i have heard many negative comments also so thought of confirming.

Thanks in advance

Reema

Arno
Arno
10358 posts
expert &
moderator
Jun 28, 2017 - 6:34 AM

Hi Reema,

Sure, that's ok. We always try to list the best tours on our pages (see below). Viator is reliable, but of course they can't control everything, like the weather, other participants being late, etc.

myswissalps.com/titlis /packages

myswissalps.com/bernin aexpress/packages

Have fun!

juluftravel
juluftravel
19 posts
new member
Jun 28, 2017 - 8:02 AM in reply to Reema1503

Yes, viator is reliable. My one month Spain trip, I booked 7 of their tours. And some tours you can request for hotel pick up or nearest pick up point to your hotel. If you are uncertain, call their customers service, so far all my called are treated very professional.

Arno
Arno
10358 posts
expert &
moderator
Jun 28, 2017 - 8:23 AM in reply to juluftravel

Welcome to MySwissAlps Juluftravel!

Removed user
Removed user
0 posts
new member
Jun 28, 2017 - 11:50 AM in reply to Reema1503

Yes I was also thinking of booking the 3 day Viator Bernina express but am trying to work out the route they come back from to Zurich

Arno
Arno
10358 posts
expert &
moderator
Jun 28, 2017 - 7:56 PM in reply to Removed user

Hi Alma1935, and welcome!

You mean the one at www.viator.com/tours/Z urich/3-Day-Bernina-Express-Independent-Excursion-from-Zurich/d577-14343P7, right? In the morning of day 3 you'll take a train across the new long Gotthard tunnel to Zurich. I'm quite sure you can travel via the scenic route and the short tunnel too (tickets cost the same). This is the train section of the Gotthard Panorama Express route.

Wallaby Bob
Wallaby Bob
61 posts
active member
Jun 28, 2017 - 9:33 PM in reply to Reema1503

I have used Viator for a number of interesting tours throughout Italy. They are a reliable and good value tour company. I also will be utilising their services next year when visiting Switzerland.

Book with confidence.

Wallabybob

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