Is Viator reliable?

  • Removed user
    Participant
    72625 posts
    27 June 2017 at 20:42:26 #812438

    while booking in this website, it always opens to a viator site. I have heard both mixed positive and negative reviews about viator. Is viator reliable? I will be booking the titlis tour. But as it accounts to a lot of money so I am asking for suggestions.

    Reema

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    Arno
    Moderator
    15484 posts
    27 June 2017 at 21:01:17 #865904

    Hi Reema,

    We link to lots of websites, because we do not sell anything ourselves. Indeed that includes Viator.com for (mostly guided) tours. Yes, they are perfectly reliable. They sell the activities and tours of many local Swiss companies. They have quite an interesting portfolio of products, so that’s why we link to them frequently.

    Removed user
    Participant
    72625 posts
    28 June 2017 at 6:28:32 #865905

    so is it okay if i book the bernina express tour and mount titlis one from viator? because i have heard many negative comments also so thought of confirming.

    Thanks in advance

    Reema

    Arno
    Moderator
    15484 posts
    28 June 2017 at 6:34:55 #865906

    Hi Reema,

    Sure, that’s ok. We always try to list the best tours on our pages (see below). Viator is reliable, but of course they can’t control everything, like the weather, other participants being late, etc.

    myswissalps.com/titlis /packages

    myswissalps.com/bernin aexpress/packages

    Have fun!

    juluftravel
    Participant
    20 posts
    28 June 2017 at 8:02:19 #865907

    Yes, viator is reliable. My one month Spain trip, I booked 7 of their tours. And some tours you can request for hotel pick up or nearest pick up point to your hotel. If you are uncertain, call their customers service, so far all my called are treated very professional.

    Arno
    Moderator
    15484 posts
    28 June 2017 at 8:23:11 #865908

    Welcome to MySwissAlps Juluftravel!

    Removed user
    Participant
    72625 posts
    28 June 2017 at 11:50:14 #865909

    Yes I was also thinking of booking the 3 day Viator Bernina express but am trying to work out the route they come back from to Zurich

    Arno
    Moderator
    15484 posts
    28 June 2017 at 19:56:35 #865910

    Hi Alma1935, and welcome!

    You mean the one at http://www.viator.com/tours/Z urich/3-Day-Bernina-Express-Independent-Excursion-from-Zurich/d577-14343P7, right? In the morning of day 3 you’ll take a train across the new long Gotthard tunnel to Zurich. I’m quite sure you can travel via the scenic route and the short tunnel too (tickets cost the same). This is the train section of the Gotthard Panorama Express route.

    Wallaby_Bob
    Participant
    65 posts
    28 June 2017 at 21:33:30 #865911

    I have used Viator for a number of interesting tours throughout Italy. They are a reliable and good value tour company. I also will be utilising their services next year when visiting Switzerland.

    Book with confidence.

    Wallabybob

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