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Swiss Travel Pass & SBB Mobile App


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Ingravallo
Ingravallo
12 posts
new member
Apr 25, 2019 - 10:44 PM

Does anyone know if I could add my Swiss Travel Pass ticket to the SBB Mobile app? I purchased the ticket on HappyRail.com. It does state on the ticket that can show the ticket to staff from the SBB Mobile App but can't figure out a way to do it.

thanks!

rockoyster
rockoyster
8888 posts
expert
Apr 25, 2019 - 10:49 PM in reply to Ingravallo

You can show the PDF of the Swiss Travel Pass on your mobile phone but not via the SBB app. Always keep your paper copy handy just in case;

  • your battery goes flat
  • you come up against a pedantic ticket inspector.
Last modified on Apr 26, 2019 - 4:35 AM by Steph
rockoyster
rockoyster
8888 posts
expert
Apr 26, 2019 - 2:38 AM in reply to Ingravallo

From the itunes app store:

"The available features of SBB Mobile are constantly being expanded. However, the following features are not yet available:

• Extension tickets

• International tickets

• Swiss travelcards"

paddington
paddington
273 posts
top member
Apr 26, 2019 - 3:30 AM

I was so disappointed when I emailed sbb to find out why I couldn't see my tickets bought from them. They told me (after I'd bought them) that if you buy the tickets or passes as a guest then you can't link them to the sbb app. You have to have signed up and be logged in to link them.

You can't link anything you have bought from another site.

Last modified on Apr 26, 2019 - 3:52 AM by paddington
rockoyster
rockoyster
8888 posts
expert
Apr 26, 2019 - 3:41 AM in reply to paddington

Oh dear Paddington. You have to set up and account with SBB. Once you do that you can see all the tickets you buy whether via the app or via their website.

From the SBB Mobile app FAQ:

Are tickets I purchased at sbb.ch available in the app?

Yes, as long as you purchased them using the same SwissPass login. All tickets are listed under the tile “Journeys and tickets”. iPhone users can also add all their purchased tickets directly to the Apple Wallet. These tickets will then appear automatically on the device’s home screen on the day that they are valid.

Ingravallo
Ingravallo
12 posts
new member
Apr 26, 2019 - 3:44 AM in reply to rockoyster

Thank you!

paddington
paddington
273 posts
top member
Apr 26, 2019 - 4:39 AM in reply to rockoyster

I know! Where were you when I needed you?

It's ok. I have saved them all as a pdf to my "books" app and can easily access them from there.

Last modified on Apr 26, 2019 - 4:40 AM by paddington

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