I found working with you very pleasant and can highly recommend that anyone who wants to travel to Switzerland get in touch with you. (translated from German)
Your guidance was very helpful, and the reservations you made all worked out without any logistical complications. Thank you.
Many thanks for your quick response and comments, you’re great! It makes me feel rightly supported!
Why choose MySwissAlps Package over DIY booking?
You already have decided on your itinerary. Of course you can now book your accommodation, travel passes, train reservations and activity tickets yourself. But, with MySwissAlps Package we combine all of that into one easy package, and you:
- save days of comparing and navigating multiple booking websites.
- get our Free Itinerary Check, making sure your itinerary is actually possible during your travel dates.
- avoid booking mistakes, like booking a nonrefundable train, and then not being able to find a hotel in the arrival town.
- only have to deal with one easy package, one payment.
- let experts guide you. We’ll arrange for a quote with one of our qualified partners, check it, modify it if needed, help you book it, and you’ll get Free Email Support after booking, so no questions are left unanswered and you can start traveling confidently.
Meet your experts: Arno and Annika


We’ve been exploring Switzerland for 30 years, and have answered tourist questions for 25 years. So we understand how overwhelming it can be to plan and book all elements of a trip. It involves many different booking websites, all with their own terms, and they all work slightly different. Even if your itinerary is set, it can easily take days to figure it all out and secure your hotels, travel and activities.
You can skip the booking challenges and use our expertise to finalize it all in one easy package. Here’s what the unique combination of our insider know-how and our partners’ booking expertise gives you:
- save time: you’ll only have one tailor-made package, which precisely fits your itinerary. You travel independently (no group, no guide).
- avoid hassle: no need to find reliable websites for each hotel, rail pass, and ticket.
- we will double-check your itinerary to prevent issues, e.g. with seasonal availability.
- get early scenic train booking: our partner can secure popular panoramic train seats earlier than individual travelers. And they have more options to seat all members of your travel party together.
- get simultaneous train reservations and hotels: no risk of one being confirmed while the other is sold out.
- avoid the “fully booked” stress: we and our partner will always find a great alternative if a hotel or excursion is unavailable.
- have one booking and point of contact instead of one for each separate booking.
- easy cancellation if needed: no need to deal with the different policies and deadlines of many separate bookings. It’s only one easy cancellation.
MySwissAlps is independent. We’re not a traditional travel agency, and we don’t sell anything ourselves. We don’t have to offer you specific packages or work with specific package providers. We only work with the best partners, who have years of experience specifically for Switzerland travel, and we only recommend what’s best for you!
I’ve explored Switzerland since early childhood, and booked many hotels and trains through many different agencies and websites. I would be happy to use that experience to make your booking process seamless, so you can just focus on looking forward to your trip.
➤ Get started or get a price estimate
What happens after I submit a MySwissAlps Package request?
- You receive our confirmation email. Please check your spam folder if you can’t find it.
- We’ll start with our Free Itinerary Check, to make sure that everything you want to do in Switzerland is indeed possible when you travel.
- If our MySwissAlps Package service is the best solution for you, we’ll contact you with a cost estimate. We may also have a few questions to be sure we’ll get you a perfect travel package. If MySwissAlps Package is not the best solution, we’ll suggest an alternative way to plan your trip.
- We’ll request a quote from our travel package partner.
- With our Free Quote Support, we’ll change hotels or rooms until you are fully satisfied with the quote. Once you confirmed you want the travel package, we’ll guide you through the booking process.
- Our partner handles all hotel, rail pass, train, and excursion bookings for you.
- Our 4 weeks of email support guarantee that you won’t have any questions left by the time your trip begins. You qualify for this free service if you’ve booked within one week after receiving your initial quote.
I’d love to see your Switzerland itinerary and help you reserve everything you need. For me, nothing feels better than knowing all essentials of my next trip are locked in!
Who is the MySwissAlps Package service for?
| Condition | We can help with MySwissAlps Package if ALL of the below applies: |
|---|---|
| travel plan status: | you’ve created your final Switzerland itinerary, and you have fixed travel dates |
| booking status: | you didn’t make any bookings for accommodation, rail passes and train/excursion tickets yet |
| the type of trip you want: | self-guided, independent |
| how you want to book your trip: | as one complete package booked with our travel package partner |
| number of travelers: | 1 to 9 |
| when you’ll depart to Switzerland: | between 10 days and 12 months from now. It usually takes about a week to create your custom travel package and book your trip. For trips departing sooner than 10 days ahead, we’ll find you the best available alternatives. |
| duration of your Switzerland stay: | 3 nights to 4 weeks |
| your budget is: | realistic for a full-service customized travel package. Feel free to submit a request and ask for our price estimate. |
| your travel mode: | train / public transport |
| your preferred accommodation: | 3- to 5-star hotels |
| your preferred activities: | general sightseeing: train rides, mountain trips, town/city visits, etc. But, there’s no limit: you don’t have to include activities in your package and can also book them on the spot or elsewhere. |
| you’re requesting MySwissAlps Package for: | yourself (and your fellow travelers) |
| you’ve used the MySwissAlps Package service in the past 6 months: | no |
| you’re already discussing your plans in our forum: | no |
FAQ about MySwissAlps Package
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What does MySwissAlps Package cost?
You only pay for your Switzerland travel package. Once our partner has sent you your quote, we’ll provide 1 week of Free Quote Support. During that time, we’ll answer any questions you may have about the quote, and if you want changes (e.g. different hotels), we’ll arrange that too.
If you need more time to decide, we’ll charge a service fee of CHF 49* to extend your Quote Support for another week.
If you book your package within one week of receiving your quote, we will also:
4) create your detailed personal Swiss travel plan PDF, with your day-to-day activities, timetable instructions for each trip, directions on how to reach your hotels, and town and activity guides;
5) provide 4 weeks of email support so you can travel confidently with no questions left.*) The fee is excluding 21% VAT if you live in Europe. No VAT applies if you live elsewhere.
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What does the travel package cost?
The exact amount depends on the details of the itinerary you created. While filling out your request, you’ll see an automated estimate of the price. This is based on the length of your Switzerland trip, whether you want to travel 1st or 2nd class, which hotel category you prefer, if you’ll be leaving on short notice, if you’re traveling in tourist high season, etc.
The actual costs of the package offered by our partner can be higher or lower than the automated estimate.
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How long does it take before I receive my package quote?
Making a plan and arranging a quote for you takes about 1 week.
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Am I required to book the package?
No. You’re not required to book the package offered by our partner. We selected them carefully, though; you’ll be in good hands!
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How much time do I have to decide?
Once you’ve received the travel package offer, you can take all the time you need to decide or request changes.
Please note:
1) Reservations are not secured until you have confirmed your booking. Hotels and trains can book out in the meantime, and prices can change.
2) You’ll receive Free Quote Support for 1 week. You can extend this for a small fee, please see the FAQ “What does MySwissAlps Package cost?“.
3) You’ll receive Free Email Support after booking. This offer only applies if you book within one week after you’ve received the initial quote. If you extend the Quote Support for a week, you’ll still receive Free Email Support if you book within that week. -
Do you guarantee the cheapest possible trip?
No. A tailor-made travel package, with experts helping you, is typically more expensive than booking everything yourself. You’ll save a lot of time and end up with a convenient unique travel package, plus personal assistance.
We are happy to take your budget into account by switching to different but still comfortable hotels (if available), not including some of the activity tickets (so you decide about those later), or changing the class of train travel.
If you prefer planning and booking yourself, we can help you too.
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Do you guarantee a “perfect” itinerary?
No. You have created your itinerary yourself. We help you book it in the easiest way possible. If you prefer us designing your itinerary as well, we’d be happy to help you with MySwissAlps Plan + Package.
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Who’s responsible for my trip?
Our travel package partner is responsible for the logistics and the bookings. They will ensure the correct trains are reserved, and your hotel rooms and excursions (optional) are booked. You can call them in case of issues during your trip. Issues are extremely rare though.
Because of our Free Itinerary Check, you itinerary will not have major flaws. But please remember: it’s your itinerary, and we are only aware of the elements included in your travel package. You are responsible for creating an itinerary that matches your interests and travel style. If you’d rather let us do the planning, MySwissAlps Plan + Package would be perfect for you.
You’ll be traveling on your own. Your trip is not guided.
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When should I book my personalized package?
Switzerland is popular. We advise starting your MySwissAlps Package request 6 to 11 months in advance. Once we get to the point where you have received a quote, it is best to book as soon as you are happy with the offer, because availability and pricing are dynamic.
Panoramic trains can sell out 3 to 6 months before travel. Limited premium seats, such as the Glacier Express Excellence Class, are often booked out much earlier. The best hotel rooms at the best prices get booked well in advance, too.
Don’t worry if you’re late! If necessary, we’ll arrange great alternatives. Just be aware that we may not be able to fulfill all of your exact preferences.
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Can I book accommodation or train tickets myself and buy the rest as a package?
No, unfortunately not. Our MySwissAlps Package service is designed to save you the maximum amount of time, so we offer complete travel packages that include all the core elements of accommodation and rail passes/tickets.
It’s not a problem if you have already booked your travel to and from Switzerland, or accommodation at the start or end of your trip. Buying (mountain) excursion tickets on the spot in Switzerland is fine too.
If you’d rather plan and book your trip yourself, but want our assistance, consider Trip Planning Help – Email.
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Can I use my loyalty or reward programs to get hotel discounts?
No, that’s not possible. Your travel package will contain excellent hotels that fit your budget, but discounts from loyalty, reward, or savings programs can’t be applied.
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Can you include Airbnb’s or holiday homes instead of hotels?
No, Airbnb’s cannot be included in a package. But we offer lots of excellent hotels in a wide price range.
If you prefer Airbnb’s or holiday homes, you can plan and book your trip yourself with our assistance.
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Can I ask for specific hotels?
Feel free to mention specific hotels you’re interested in. There’s no guarantee that these can be included in your package, though. Our partners offer a wide range of great hotels all over Switzerland, but not all hotels.
If your preference can’t be included in your package, we will do our very best to offer an equally great alternative!
If you’d rather plan and book your trip yourself, but want our assistance, consider Trip Planning Help – Email.
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Why do you decline some MySwissAlps Package requests?
We want to offer you the very best package. Not every itinerary is a perfect fit for the MySwissAlps Package service, and we’d rather be straightforward about that.
A few examples of why we may not be able to help:
1) Not every hotel, train or activity ticket is available to be included in a package (but a lot are!).
2) We can’t help if your situation doesn’t meet these criteria.
3) Sometimes, there are more requests than we can handle. Quality comes first!We’ll always provide alternative options to plan your trip.
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How can you help me if MySwissAlps Package isn’t right for me?
If you prefer us to not only help you book your trip, but also design your itinerary based on your preferences and travel style, consider Plan + Package.
If you’d rather plan and book your trip yourself, but want our assistance, consider Trip Planning Help – Email.
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Why not go straight to a travel agency to request a package?
MySwissAlps is independent. We don’t book hotels, sell train passes, or anything other than our expertise. We don’t have to include or exclude specific trains, attractions, or hotels in your package. We will truly tailor the package to your unique itinerary, rather than arranging a standard package for you.
Our many years of personal travel experience help finding excellent alternatives should something be booked out, and we only work with the best package providers, who are very experienced in Switzerland travel.
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How does Free Quote Support work?
We’ll arrange for your package quote, and help you explain and modify it for free for a week. The week starts on the day you receive your quote.
A week is usually more than enough to decide, but if you need more time you can always extend support for a small fee. Please see the FAQ “What does MySwissAlps Package cost?“.
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Can I still book if the Free Quote Support is expired?
If your Free Quote Support is expired, and you didn’t extend it, you can usually still book the offer. We just can’t help you make modifications to the offer.
In some cases, your online offer can be modified by yourself. We strongly recommend you not doing so, and let us handle any tweaks to your package. The system is highly customized and changing one hotel can easily break a train reservation, for example.
Please note: nothing is reserved for you until you book. Until then, accommodations and trains can be booked by others, and prices can change.
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Why does Free Quote Support only last one week?
Switzerland is popular and availability of hotels and trains can be pretty limited, depending on the selected towns and the time of travel. Since you had already decided on your itinerary before contacting us, a week is usually more than enough to decide about the travel package only, while limiting your risk of accommodation or trains getting booked out in the mean time.
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How does Free Email Support work?
Book your custom-made travel package within one week of receiving your initial quote, and you’ll receive 4 weeks of personal email support, starting from your booking date. This is perfect for asking any remaining questions, so every detail of your trip is clear.
If you do not qualify (anymore), we’re still happy to assist you personally, or you can ask your questions in the MySwissAlps forum. Apart from our support, the package supplier will also be available for your questions at any time.
A fair-use policy applies. We aim to reply to questions directly related to your trip within 3 business days.
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How do I cancel my booking?
That’s one of the advantages of MySwissAlps Package: instead of cancelling different hotels, tickets and train reservations (which often cannot be cancelled at all), you just cancel one single package. One set of terms, one cancellation. But, hopefully it’s not needed and you can enjoy your trip to the fullest!