Your service has been absolutely perfect – my only regret is that I didn’t discover you earlier….. It would have saved me so many hours on other sites.
I found working with you very pleasant and can highly recommend that anyone who wants to travel to Switzerland get in touch with you. (translated from German)
Your guidance was very helpful, and the reservations you made all worked out without any logistical complications. Thank you.
Why choose MySwissAlps Package over DIY booking?
You did the hard work of trip planning, and have decided on your itinerary. Of course you can now book your hotels or apartments, travel passes, train reservations and activity tickets yourself. But, with MySwissAlps Package we combine all of that into one easy package.
And you:
- save days of comparing accommodations, navigating multiple booking websites and understanding different terms and conditions.
- get our Free Itinerary Check. We’ll review your requested panoramic trains and activities to make sure they are actually operating on your travel dates and make logistical sense with your base towns, catching accidental mistakes before you book.
- avoid booking mistakes, like booking a non-refundable train, and then not being able to find a hotel in the arrival town.
- only have to deal with one easy package, one payment.
- let experts guide you. We’ll arrange for a quote with one of our qualified partners, check it, modify it if needed, and help you book it. You’ll also get free Trip Planning Help (value: CHF 339) after booking, so you can email us any questions you may have left, and you can start traveling confidently.
Meet your experts: Arno and Annika
We’ve been exploring Switzerland for 30 years, and have answered tourist questions for 25 years. So we understand how overwhelming it can be to plan and book all elements of a trip. It involves many different booking websites, all with their own terms, and they all work slightly different. Even if your itinerary is set, it can easily take days to figure it all out and secure your hotels, travel and activities.
You can skip the booking challenges and use our expertise to finalize it all in one easy package. Here’s what the unique combination of our insider know-how and our partners’ booking expertise gives you:
- a huge time saver: you’ll only have one tailor-made package, which precisely fits your itinerary. You travel independently; it’s not a group tour. There’s no guide, unless you want one for excursions.
- hassle-free booking: no need to find reliable websites for each hotel, apartment, chalet, rail pass, train and ticket.
- a double-checked itinerary: we’ll check your itinerary for potential issues, e.g. with seasonal availability.
- early scenic train booking: our partners can secure popular panoramic train seats earlier than individual travelers. And they have more options to seat all members of your travel party together.
- simultaneous train and accommodation reservations: no risk of a train being confirmed while your preferred hotel is sold out.
- a stress-free way to finalize everything: if a hotel, train or excursion is booked out or unavailable, we’ll always find great alternatives.
- one dedicated point of contact instead of dealing with 10 different customer service desks if you have a question about your booked trip.
- easy cancellation if needed: no need to deal with the different policies and deadlines of many separate bookings. Your entire trip is only one booking, and one easy cancellation.
MySwissAlps is independent. We’re not a traditional travel agency, and we don’t sell anything ourselves. We don’t have to offer you specific packages or work with specific package providers. We only work with the best partners, who have years of experience specifically for Switzerland travel, and we only recommend what’s best for you!
I’ve explored Switzerland since early childhood, and booked many hotels, holiday homes and trains through many different agencies and websites. I’d be happy to use that experience to make your booking process as easy as can be, so you can just focus on looking forward to your trip.
➤ Get started or get a price estimate
What happens after I submit a MySwissAlps Package request?
- You receive our confirmation email. Please check your spam folder if you can’t find it.
- We’ll start with our Free Itinerary Check, to make sure that everything you want to do in Switzerland is indeed possible when you travel.
- If our MySwissAlps Package service is the best solution for you, we’ll contact you with a cost estimate. We may also have a few questions to be sure we’ll get you a perfect travel package. If MySwissAlps Package is not the best solution, we’ll suggest an alternative way to plan your trip.
- We’ll check which of our partners fits best with your itinerary, and we’ll request a quote.
- With our full week of Free Quote Support, we’ll change hotels/rooms and other accommodation until you are fully satisfied. Once you confirmed you want the travel package, we’ll guide you through the booking process.
- Our partner handles all accommodation, rail pass, train, and excursion bookings for you.
- Our 15 days of complimentary Trip Planning Help (value: CHF 339) guarantee that you won’t have any questions left by the time your trip begins: simply email us and ask about traveling in Switzerland, your excursions, or anything else. You’re guaranteed to start your trip confidently! You qualify for this free service if you finalize your booking while your Quote Support is still active.
I’d love to see your Switzerland itinerary and help you reserve everything you need. For me, nothing feels better than knowing all essentials of my next trip are locked in!
Who is the MySwissAlps Package service for?
| Condition | We can help with MySwissAlps Package if ALL of the below applies: |
|---|---|
| travel plan status: | you’ve created your final Switzerland itinerary, and you have fixed travel dates |
| booking status: | you didn’t book any accommodation, rail pass, train or excursion yet |
| the type of trip you want: | self-guided, independent (guided excursions are available) |
| how you want to book your trip: | as one complete package booked with our travel package partner |
| your group size: | 1 to 30 people |
| when you’ll depart to Switzerland: | between 10 days and 12 months from now. It usually takes about a week to create your custom travel package and book your trip. For trips starting sooner than 10 days ahead, we’ll find you the best available alternatives. |
| duration of your Switzerland stay: | 3 nights to 4 weeks |
| your budget is: | realistic for a full-service customized travel package. Feel free to submit a request and ask for our price estimate. |
| your main mode of transport: | train (highly recommended), or rental car |
| your preferred accommodation: | 3- to 5-star hotels, or optionally apartments and holiday homes |
| your preferred activities: | general sightseeing: panoramic train rides, trains and lifts to mountaintops, boat trips, town/city visits, easy hikes, skiing, etc. But, there’s no limit: you don’t have to include activities in your package and can also book them on the spot or elsewhere. |
| you’re requesting MySwissAlps Package for: | yourself (and your fellow travelers) |
FAQ about MySwissAlps Package
-
What does MySwissAlps Package cost?
You only pay for your Switzerland travel package. Once our partner has sent you your quote, we’ll provide 1 week of Free Quote Support. During that time, we’ll answer any questions you may have about the quote. If you want changes (e.g. different hotels/rooms or apartments), we’ll arrange that too.
If you need more time to decide, we’ll charge a service fee of CHF 49* to extend your Quote Support for another week.
*) The fee is excluding 21% VAT if you live in Europe. No VAT applies if you live elsewhere.
-
What does the travel package cost?
The exact amount depends on the details of the itinerary you created. You’ll get a price estimate while filling out your request. The estimate varies with your preferences, and with your travel dates. The estimate is only a guideline. The actual costs of the package offered by our partner can be higher or lower.
-
How long does it take before I receive my package quote?
Checking your itinerary and arranging a quote for you takes about 2-3 business days.
-
Am I required to book the package?
No. You’re not required to book the package offered by our partner. We selected them carefully, though; you’ll be in good hands!
-
How much time do I have to decide?
Once you’ve received the travel package offer, you can take all the time you need to decide or request changes.
Please note:
1) Reservations are not secured until you have confirmed your booking. Hotels, apartments and trains can book out in the meantime, and prices can change.
2) You’ll receive 1 week of Free Quote Support. You can extend this for a small fee; please see the FAQ “What does MySwissAlps Package cost?“.
3) You’ll receive 15 days of free Trip Planning Help after booking, provided that you finalize your booking while your Quote Support is still active. -
Do you guarantee the cheapest possible trip?
No. A tailor-made travel package, with experts helping you, is typically more expensive than booking all separate elements yourself. You’ll save a lot of time and end up with a convenient unique travel package, plus personal assistance.
We are happy to take your budget into account by switching to different but still comfortable hotels or apartments (if available), not including some of the activity tickets (so you decide about those later), or changing the class of train travel.
If you prefer planning and booking yourself, we can help you too.
-
Do you guarantee a “perfect” itinerary?
No. You have created your itinerary yourself. We help you book it in the easiest way possible. If you prefer us designing your itinerary as well, we’d be happy to help you with MySwissAlps Plan + Package.
-
Can you include other countries in my package, or just Switzerland?
If you will be visiting multiple countries, we’ll help you book the Swiss part of your trip. If you want, we can include train tickets to and from Switzerland. We do not offer travel packages for other countries, because our expertise is Switzerland.
-
Who’s responsible for my trip?
Our travel package partner is responsible for the logistics and the bookings. They will ensure the correct trains are reserved, and your hotel rooms and excursions (optional) are booked. You can contact them in case of issues during your trip. Issues are extremely rare though.
Because of our Free Itinerary Check, you itinerary will not have major flaws. But please remember: it’s your itinerary, and we are only aware of the elements included in your travel package. You are responsible for creating an itinerary that matches your interests and travel style, and for verifying that the accommodation and other items listed in your quote, meet your requirements. If you’d rather let us do the planning, MySwissAlps Plan + Package would be perfect for you.
You’ll be traveling on your own. Your trip is not guided. However, excursions can optionally be guided.
-
When should I book my personalized package?
Switzerland is popular. We advise starting your MySwissAlps Package request 6 to 11 months in advance. 11 months is best for popular seasons like Christmas and mid-Summer.
Once we get to the point where you have received a quote, it is best to book as soon as you are happy with the offer, because availability and pricing are dynamic.
Panoramic trains can sell out 3 to 6 months before travel. Limited premium seats, such as the Glacier Express Excellence Class, are often booked out much earlier. The best hotel rooms and holiday homes at the best prices get booked well in advance, too.
Don’t worry if you’re late! We can always arrange a fantastic trip. Just be aware that we may not be able to fulfill all of your exact preferences.
-
Can I book accommodation or train tickets myself and buy the rest as a package?
No, unfortunately not. Our MySwissAlps Package service is designed to save you the maximum amount of time, so we offer complete travel packages that include all the core elements of accommodation and rail passes/tickets.
It’s not a problem if you have already booked your travel to and from Switzerland, or accommodation at the start or end of your trip. Buying (mountain) excursion tickets on the spot in Switzerland is fine too.
If you’d rather plan and book your trip yourself, but want our assistance, consider Trip Planning Help – Email.
-
Can I use my loyalty or reward programs to get hotel discounts?
No, that’s not possible. Your travel package will contain excellent hotels that fit your budget, but discounts from loyalty, reward, or savings programs can’t be applied.
-
Can you include Airbnbs or holiday homes instead of hotels?
While Airbnbs are not available, we can include private holiday homes, chalets and apartments in your package. These properties typically require a minimum stay, e.g. 3 or 7 nights. For short stays and fast-paced itineraries, hotels are often the most practical option. We’ll get you the ideal mix of accommodation types to suit your specific itinerary.
-
Can I ask for specific hotels?
Feel free to mention specific hotels you’re interested in. There’s no guarantee that these can be included in your package, though. Our partners offer a wide range of great hotels all over Switzerland, but not all hotels.
If your preference can’t be included in your package, we will do our very best to offer an equally great alternative!
-
Why do you decline some MySwissAlps Package requests?
We want to offer you the very best package. Not every itinerary is a perfect fit for the MySwissAlps Package service, and we’d rather be straightforward about that.
A few examples of why we may not be able to help:
1) Not every hotel, train or activity ticket is available to be included in a package (but a lot are!).
2) We can’t help if your situation doesn’t meet these criteria.
3) Sometimes, there are more requests than we can handle. Quality comes first!We’ll always provide alternative options to plan your trip.
-
How can you help me if MySwissAlps Package isn’t right for me?
If you prefer us to not only help you book your trip, but also design your itinerary based on your preferences and travel style, consider Plan + Package.
If you’d rather plan and book your trip yourself, but want our assistance, consider Trip Planning Help – Email.
-
Why not go straight to a travel agency to request a package?
MySwissAlps is independent. We don’t book hotels, sell train passes, or anything other than our expertise. We don’t have to include or exclude specific trains, attractions, or hotels in your package. We will truly tailor the package to your unique itinerary, rather than arranging a standard package for you.
With our many years of personal travel experience, we can find excellent alternatives if something is booked out, and we only work with the best package providers, who are very experienced in Switzerland travel.
-
Who do I buy my travel package from?
You purchase your package directly from an independent Swiss travel agency in our network of trusted partners, not from us. We select the best agency for your specific itinerary. This allows us to focus on what we do best: checking Switzerland itineraries and planning trips. Meanwhile, you benefit from the agency’s extensive experience in securing accommodations, train seats, and excursions, as well as from their support team.
-
How does Free Quote Support work?
We’ll arrange your package quote, and explain and modify it for free for a week. The week starts on the day you receive your quote.
We will adjust hotels/rooms and other accommodation until you’re perfectly happy. As for other adjustments: if you have second thoughts about the itinerary you submitted, we can help you optimize it by continuing with our Plan + Package service.
A week is usually more than enough to decide, but if you need more time you can always extend support for a small fee. Please see the FAQ “What does MySwissAlps Package cost?“.
-
Can I still book if the Free Quote Support is expired?
If your Free Quote Support is expired, and you didn’t extend it, you can usually still book the offer. We just can’t help you make modifications to the offer.
In some cases, your offer is available for review online and can be modified by yourself. We strongly recommend not doing so, and let us handle any tweaks to your package. The system is highly customized and changing one hotel can easily break a train reservation, for example.
Please note: nothing is reserved for you until you book. Until then, the accommodations and trains in your offer can be booked by others, and prices can change.
-
Why does Free Quote Support only last one week?
Switzerland is popular, and availability of hotels, chalets and trains can be pretty limited, depending on the selected towns and the time of travel. Since you had already decided on your itinerary before contacting us, a week is usually more than enough to decide about the travel package only, while limiting your risk of accommodation or trains getting booked out in the mean time.
-
How does free Trip Planning Help work?
Book your travel package while Quote Support is still active, and you’ll receive 15 days of free Trip Planning Help (value: CHF 339). This is perfect for asking any remaining questions about your itinerary or package, so every aspect of your trip is absolutely clear. You email your questions, and we’ll reply the next day. You can find all details here.
If you do not qualify for Trip Planning Help (anymore), you can always purchase more help, or you can ask your questions in the MySwissAlps forum.
Apart from our support, the package supplier will also be available for your booking-related questions at any time.
-
How do I cancel my booking?
That’s one of the advantages of MySwissAlps Package: instead of cancelling different hotels, tickets and train reservations (which often cannot be cancelled at all), you just cancel one single package. One set of terms, one cancellation. But, hopefully it’s not needed and you can enjoy your trip to the fullest!

