Zurich- Milan, buying train ticket from SBB app
A traveler is planning a trip to Switzerland and needs help booking a train ticket from Zurich to Milano Centrale. They are having trouble with the SBB app and are wondering if they need a separate account for the Swiss ticket shop.
- You cannot buy international train tickets through the SBB app; use the SBB website instead.
- You don’t need a SwissPass account to book tickets as a tourist; you can proceed without logging in.
- Consider purchasing tickets at the train station counter for more convenience.
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Hi,
I am coming to Switzerland in the next 3-4 days. I was trying to book a train ticket from Zurich HD- Miano Centrale from SBB app but was unable to proceed. Do i need to book such train tickets(which cover a region outside of Switzerland) from the website? Is this really the case or am i doing something wrong.
Also, I have created an id on SBB .ch. Do i need to create a swiss ticket shop account as well. There is a small login tab of “swiss ticket shop” that appears on the right hand side top while booking the above mentioned ticket.
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Hi ABHISHEK1691,
From my experience, it is not possible to purchase a ticket which includes an international route online through the SBB app. You can only do it through the SBB website but you have to be logged in and have a Swiss Pass account. The best alternative is to purchase the ticket from the counter at any train station. Optionally you might find cheaper point-to-point tickets if you book them through resellers: http://www.myswissalps.com/traintickets/italy
Let us know if you need more information.
Regards,
Anna
Hi ABISHEK1691,
I’m not sure what’s going wrong for you. Note that you don’t need a so-called SwissPass account for the SBB webite or app as a tourist. That’s mostly for Swiss residents. You’ll find it explained here: http://www.myswissalps.com/train/ticketspasses/practical/swisspass. If you do want to proceed through the SBB website, you should be able to choose buying without logging in/without an account as some point in the purchase process.
The options linked to by Anna are usually more geared to tourist purchases, so that’s what I would advise.
Thanks Anna and Arno.
As Anna mentioned, booking through app for this route isn’t possible. I will try and book it via website without the Swiss pass account. Let me see if it works as you have mentioned Arno. Thanks for the quick responses though.
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