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Please note that we do not sell anything. If you have purchased from one of the partners we link to, it is best to contact them first.

If you have contacted the company you purchased from, and still can’t get your question answered, we’re happy to help.

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Can’t find what you’re looking for? Please post your question to the forum. Our team of experts is happy to help. Unfortunately, we can’t offer assistance via e-mail.

Please include as much information as possible. For example:

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Please be specific: what did you do, were there any error messages? You can attach a screenshot.

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About MySwissAlps

We’re passionate tourists and locals. We share tips about how to plan a trip to Switzerland. MySwissAlps was founded in 2002.

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Arno
Page author: ArnoI have visited Switzerland countless times since 1997. I've explored most of the country, but find myself staying in the Bernese Oberland and Graubünden most frequently. The alps and the rail network remain very impressive, even after all these years.