[Removed user]

6 February 2013 at 18:55:26 #805778

Dear mates 🙂
I am from China. I booked these two expressed online tonight, and at that moment I did not know with Swiss Pass I can take those for free.
Is there anyone can help me to refund my tickets? Because I really do not want to waste such a big amount of money.
Thank you very much.

Effortlessly learn from the questions and answers in the forum. Receive a daily e-mail with new discussions. Sign up

[Arno]

7 February 2013 at 2:30:30 #838008

Hi wangli1026,

I don’t know where you purchased those tickets, but you best contact them directly. Usually unused tickets can be refunded, or at least most of the paid amount can be refunded.

[Removed user]

7 February 2013 at 10:23:04 #838009

Thank you very much:-)
I already wrote Email to them. One staff told me for the Glacier they would refund the tickets fee.
And for the Bernina Express they told me refundable. I will try to call them later.
I booked all the tickets via their official website.


[quote]Arno said: Hi wangli1026,
I don’t know where you purchased those tickets, but you best contact them directly. Usually unused tickets can be refunded, or at least most of the paid amount can be refunded.[/quote]

[Arno]

7 February 2013 at 11:46:26 #838010

That’s good to hear. Enjoy your stay!