Cancellation of Swiss Travel Pass
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I purchased two 8 day Swiss travel passes in July 2021 from Happyrail. The passes were set to begin on September 7, 2021. I contacted Happyrail on August 22 and advised them that I wanted to cancel the passes and obtain a refund. On august 24 they advised that they would cancel the passes and request a refund. Happyrail indicated that it can sometimes take a while to receive a response from the Swiss Railways. It has now been 3 weeks and no word on the cancellation and refund. I am getting close to the deadline to dispute this transaction with my credit card issuer. Should I rely on Happyrail to properly resolve this issue?
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