Adding the Swiss Half Fare Card to e-wallet
A traveler named AndyDG has purchased a Swiss Half Fare Card and is unsure how to add it to their iPhone wallet or the SBB app. They received a PDF with a QR code but are experiencing difficulties accessing their account details. They seek help to resolve these issues.
- You don't need an SBB account to use the Swiss Half Fare Card; just present the PDF with the QR code when ticket checks occur.
- To buy discounted tickets, show your Swiss Half Fare Card and follow the provided instructions for 50% off travel fares.
AI-generated summary-
Hi. I have bought one of the above and received an email with a QR code, ticket ID etc. I have an account and the SBB app. How do I either a) add this to my Iphone wallet or b) add it to the SBB app ? Every time I try to add to the SBB app it asks for a customer number which I cannot find.
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Hi Ling andy,
If you requested the Swiss Half Fare Card to be sent by email, it should come in a PDF doc or a link that you can click and add to your e-wallet.
You can find more information here: http://www.myswissalps.com/swisshalffarecard/howtouse
Hope this helps. If you need further assistance, let us know.
Regards,
Anna
Hi Anna. Came as a pdf with no link to add to wallet nor given the option to get a link. Seems strange.
Hi AndyDG,
The PDF doc would be sufficient. You just need to present the QR code for scanning during ticket checks. Hope this helps.
Regards,
Anna
Hi Ling andy/Andy DG,
As a tourist you don’t need an SBB account and you don’t have to add your Swiss Half Fare Card to any account or e-wallet. Just show the Swiss Half Fare Card PDF with the QR code when asked for, and buy 50% discounted tickets as explained at http://www.myswissalps.com/swisshalffarecard/howtouse and http://www.myswissalps.com/traintickets/switzerlandhalffare.
Just to clarify: an account in the SBB app is mainly used by Swiss residents. Many residents have a ‘SwissPass’ account in the SBB app. This SwissPass is different from the Swiss Travel Pass: see http://www.myswissalps.com/train/ticketspasses/practical/swisspass. It allows travelers to add travel products, such as the Half-Fare travelcard (which is different from the Swiss Half Fare Card: see http://www.myswissalps.com/swisshalffarecard/details). All those names look a lot alike, so they can cause some confusion :-).
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