Flight cancelled by Swiss Air, request refund
A traveler named Timbertrail is seeking information about getting a refund from Swiss International Airline after their flight was canceled in early June. They submitted a refund request weeks ago but haven't received any confirmation, and they are curious about how long the process typically takes.
- Refund requests with Swiss International Airline can take up to 3 months to process.
- It's advisable to keep emailing customer support for confirmation, especially if you don’t receive initial acknowledgment.
- Having patience and persistence can pay off when following up on refunds.
AI-generated summary-
I have received my refund!!!! Happy girl. I had not even followed up, so patience paid off!
Thanks everyone for the updates.
Hi Sue,
That’s a wonderful news. Thanks for the update!
Regards,
Anna
Hopefully we can plan the same trip for next summer. 🤞🤗
Great news! ‘Glad you received your refund. ‘Hope you can make the trip next year.
Hi All,
I just wanted to report that Swiss emailed today and apologized for the delay, and said they are processing the refund, confirmed the correct amount, and promised to credit back to the original charge card. They cancelled my mid-July flight on 6/29 whereupon I immediately put in a refund request.
Thanks for sharing your refund update Maloja!
Regards,
Anna
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