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I am totally confused re purchasing Swiss Travel Pass from SBB online

  • Gramcookie
    Participant
    12 posts
    10 May 2026 at 17:39:09 #2796763

    As I understand it , within 5 minutes i will get my swiss passes from SBB via email. they will be for three people. but they are now all on my phone.  My printer died so I can’t print them. I think having hard copies are important, phones can lose charges, hard copies are always available. Perhaps we will buy them upon arrival at the airport. Everyone on this forum says buy online. But I am not so sure of that.

  • Arno
    Moderator
    15750 posts
    Reply 1 of 2 • 10 May 2026 at 17:58:48 #2796764

    Hi Gramcookie,

    I see what you mean. But yes, online is definitely best, because you’ll then have as many hard copies as you want, and as many digital copies as you want. Buying at a station gets you one single hard copy, so that’s a problem if it gets stolen, lost, or damaged.

    Of course, it’s different if your printer is unavailable. Personally, I’d rather have multiple digital copies than one hard copy, but you should do what feels best to you.

    For me, the easiest way is:

    1. On my laptop (not phone), I browse to the SBB tourist webshop (not their domestic website).
    2. I wait until their e-mail arrives in my inbox (almost immediately).
    3. The attached PDF files are the passes. I will then send those files to my printer and save copies on my laptop. I open the same e-mail on my phone and save the PDF files there too. And I forward them to others I’m traveling with, so we all have each other’s copies. They can also print theirs if they want.

    If you prefer to order from your phone, that’s fine too. You can forward the e-mail you received on your phone to an e-mail address you can access from your computer, and you can forward the e-mail to the others who travel with you.

    Further information is here: https://www.myswissalps.com/travel-ticket/swiss-travel-pass/

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    Subrata
    Participant
    98 posts
    Reply 2 of 2 • 11 May 2026 at 14:42:56 #2796783

    Hello Gramcookie,

    In addition to the very useful tips given by Arno, and keeping in view the importance of carrying hard copies of the Swiss Travel Passes, you may consider downloading the PDF files of the Passes (after extracting the same from the email received from the SBB web site or similar booking source) on to a pen drive and getting these printed at a public printing facility (assuming that such a service is available wherever you may be).

    Regards

    Subrata

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