7802 posts
Hi Ash1412,
Welcome to MySwissAlps.
A Saver Day Pass for children cost CHF19 so this is correct.
Children aged 6-15 always travel half-price even without a railpass.
Regards,
Anna
83504 posts
Thank you Anna,
If I checked on http://www.sbb.ch/. It cost CHF 49.00 for Children 6-16. Please see attached screen image.
Am I missing any info here?
-Regards,
Ash1412
83504 posts
Hello Ash1412,
Now that is strange. You best take that up with SBB directly – perhaps there is a glitch in the system. A Saver Day Pass for a child, aged 6-16 is CHF19.
Kind regards,
Yolanda
83504 posts
Hi Yolanda, all
yes. I already booked the Saver Day pass for a child and Happy Rail customer email say “In order to travel with these passes on reduced fare, you need a half fare pass”
I saw the swissalp forum supports for happyrail.
thought to book via happy rail and seems to be messed up and frustrating with happy rail booking system.
Can anyone in this forum support on this topic?
-Regards,
ash1412
83504 posts
Hello again Ash1412,
Sorry for the frustration you are currently experiencing.
Going forward, just so I am clear and we are on the same page.
You have purchased a Saver Day Pass for a child aged between 6-16 years old? If this is correct, then the price paid should be CHF19.
A Saver Day Pass for yourself (adult), the price can vary as there are different price bands depending on the day you buy it for. You will pay the full fare for the Saver Day Pass unless you have a Swiss Half Fare Card and the price will be then discounted.
Does this clarify? Let me know if I can help further.
Kind regards,
Yolanda
83504 posts
Hello Yolanda,
Many thanks for clearification.
Mean time, I have also found similar issue faced by another person
Ref. Link : sbbcffffs-community.sbb.ch/t5/SBB-Mobile-SBB-Preview-EasyRide/SAVER-DAY-PASS-AND-DAY-PASS-CHILDREN/m-p/50886/highlight/true#M1588
I think CHF 19 is correct price for a child aged between 6-16 years .
Thank you once again.
-Regards,
ash1412
83504 posts
Hello again Ash1412,
Yes, you have the correct ticket for your 8 year-old. HappyRail offered you the best option 🙂
I think what has happened, there’s been a slight confusion with the names of the passes.
Essentially, we have the Saver Day Pass, https://www.myswissalps.com/saverdaypass/price and the Day Pass, https://www.myswissalps.com/onedaytravelpass/price.
The Day Pass has fixed fares, whereas the Saver Day Pass can vary or simply not be available too.
There’s a discounted child version of the Day Pass and that’s the one you were offered by Happy Rail (CHF 19). This is not the Saver Day Pass for children, but the Day Pass for children. In nearly all cases, this CHF 19 flat rate is cheaper than a 50% reduced children’s Saver Day Pass.
The mention of the Swiss Half Fare Card that you saw on HappyRail only applies if you wanted to purchase a discounted Saver Day Pass for adults. As mentioned earlier, you won’t have one, so the full fare price is what applies for you and what you purchased.
Thanks, hopefully all is clear now.
Kind regards,
Yolanda