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Tip for Maison Cailler chocolate tour with Swiss Travel Pass

Short summary – read this first

A traveler shared their experience visiting Maison Cailler in mid-May. They arrived at 2 PM to find no tours until 6 PM due to crowds, but were able to enter after just a 30-minute wait by mentioning their Swiss Travel Pass, which allows for some reserved spots. This was a great tip for others to consider when visiting popular attractions.

Key takeaways:
  • Always mention your Swiss Travel Pass when visiting busy places for potential reserved spots.
  • Admission to Maison Cailler is free with the Swiss Travel Pass, as well as at La Maison du Gruyeres.
  • Combining visits to both Maison Cailler and La Maison du Gruyeres makes for a great day trip from Montreux or Lausanne.
➤ For an instant mobile ticket, with easy online cancellation, get your Swiss rail passes from the official SBB tourist webshop.
InfoAI-generated summary. Details may be outdated. Check with our travel experts to be 100% sure.
  • Laurae
    Participant
    76 posts
    28 May 2026 at 18:22:17 #2797090

    In mid May I went to Maison Cailler on a busy day. Walked into the ticket area at 1400 and all signs said “next tour available is at 1800”. I went up to the counter just to be sure and the host confirmed that I had read the sign correctly, apologizing for the crowds. I gave a disappointed look to my friend who I’d brought for her first visit. The host paused and said, “Are you by chance traveling with the Swiss Travel Pass?” (This was the first time in several visits I’d been asked this up front.) It turns out that currently one cannot reserve tickets online using the free STP discount so they save a few spots each hour to accommodate those customers. Our entry ended up being just a 30 minute wait.  So be sure to mention the pass if this happens to you. Another perk to this convenient pass.

    🇨🇭 The official SBB tourist webshop
    ✓ Discounts for passholders ✓ Instant mobile e-Ticket ✓ Free cancellation option
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    Swiss Travel Pass Unlimited travel

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  • Anna
    Moderator
    7892 posts
    Reply 1 of 1 • 29 May 2026 at 11:17:23 #2797091

    Hi Laurae,

    Thanks for the tip! I hope you enjoyed your visit.

    Admission to the Maison Cailler is free with the Swiss Travel Pass (https://www.myswissalps.com/travel-ticket/swiss-travel-pass/) and also to the La Maison du Gruyeres (the cheese dairy in Gruyeres). Most visitors combine the two excursions together as a day trip from Montreux or Lausanne.

    Maison Cailler: https://www.myswissalps.com/activity/maison-cailler/
    La Maison du Gruyeres: https://www.myswissalps.com/activity/la-maison-du-gruyere/

    Regards,
    Anna

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