Check your cancellation options
In general, it’s good to know what happens in case you want to (or must) cancel your bookings. This applies even more so during the coronavirus period, since border closures or other travel bans might occur.
- Check hotel booking policies: many hotels can be cancelled free of charge on short notice. Please find
suggested hotels here.
- Check train/plane ticket cancellation options. Swiss Travel Passes are normally 85% refundable if cancelled before the start date. The rest might be covered by your travel insurance. If you're not sure you will travel, do not buy your Swiss Travel Pass until 3 business days before your trip. Most retailers deliver the pass via e-mail within 30 minutes, or 2 working days in some cases. Please find a retailer list here and more on how/where to buy here. Please find other train ticket and pass details here.
- If you have to cancel: don't do so too early, because it may not be clear yet whether traveling will be possible during your planned dates. If you cancel closer to your trip, you'll have a better chance of special cancellation policies being in place. To cancel, please contact the company you purchased from.
Check your health and travel insurances
- Make sure you're covered for unexpected medical expenses, and check if maximum coverage is sufficient for Switzerland.
- Consider a cancellation insurance, which can help if refunds are not possible through the companies you booked with. But do read the fine print. Cancellation can be done for many reasons, and not all reasons are necessarily covered. Epidemic outbreaks often are not.
- Some companies offer ‘cancel for any reason’ or CFAR insurances, either as an included feature of their insurance or as an add-on option. CFAR insurances allow you to cancel no matter what reason you have, and your reason doesn’t have to be explicitly mentioned in the conditions. Mind that CFAR options are usually more expensive, and that not all travelers qualify. For example: you mostly have to request for a CFAR insurance within a limited amount of days (typically ranging from 10 to 21) after your trip booking, and cancel no less than 48 hours before the scheduled departure.
Plan your journey to Switzerland
Where to get a Covid-19 test in Switzerland?
You may need a negative Covid-19 test result in Switzerland before traveling back home. There are several testing locations available for tourists: https://www.myswitzerland.com/en-id/planning/about-switzerland/covid-pcr-test/. Please check with your travel and medical insurance if the costs are covered.
Rapid antigen detection tests, to be used as self-tests, are available in Swiss pharmacies, drugstores and shops.
Learn about traveling in Switzerland in corona times
- You're required to wear face masks in all types of public transportation and in public indoor locations. You can get face masks online or in Swiss pharmacies, supermarkets, kiosks and many other shops. Many 'Selecta' snack vending machines at rail stations offer face masks too.
- If you like quiet train and bus trips, try to avoid rush hours. Quieter times of the day are the early morning, the late morning to early afternoon, and the late evening. Plan your trips in advance. Get rail passes and tickets online in advance as well. Many of them are available as e-tickets to be displayed on your mobile device. This means you don't have to purchase tickets at vending machines or manned desks. Try to keep your distance to other travelers.
- If you travel by cable car and other mountain transportation, try to avoid the most popular ones and the most popular time of the day. This is usually late morning to late afternoon.
- You may prefer traveling by car: either by your own car or by rental car. Check which locations can and cannot be reached by car. Some mountain villages such as Wengen, Mürren or Zermatt are car free for example, and many mountain areas can only be accessed by public transportation. Consider eco-friendly traveling by compensating your CO2 emission. Further tips about driving in Switzerland are available here.
Check retailers and tour operator policies
Be sure to check the recommendations provided by tour operators and retailers of travel products. They'll also explain about their cancellation policies.
Watch for the 'Clean & Safe' label for Swiss tourism companies
A 'Clean & Safe' label has been developed for tourism-related companies. The ones carrying this label officially commit to stick to all Swiss safety measures that apply in their industry, such as accommodation, catering, gastronomy, mountain transport and public transportation. The label can help you choose hotels, restaurants and day trips you feel comfortable with. Find out more at www.myswitzerland.com.
Choose safe accommodation
- Hotels will have rules in place to ensure social distancing and they may need to adjust their catering options. You may want to look for rooms with a kitchenette, allowing you to provide for your own meals. Hotel tips can be found here.
- Apart from hotels, you may look for holiday homes on quieter spots and with a private entrance. They’re mostly available for longer stays of at least one week. Find options here.
- Camping tips are available here.
- B&b’s as well as Airbnb’s can be considered too. Please read our precautions here.
Choose the right regions and base towns
- If you want to reduce the amount of trips you make, try to limit the amount of town-to-town transfers. Stay in fewer base towns instead of moving around, and make day trips in the immediate surroundings.
- Do you prefer quiet, small towns over busier tourist hubs? We mention suggestions for smaller towns below:
Choose activities and book tours under favorable conditions
- Do you want to avoid potentially crowded places? Choose quiet times (early morning or late afternoon) for popular places like mountain tops. And consider to enjoy the scenery while hiking instead. Please find suggestions for corona-friendly activities here.
- If you want to book tours, it’s good to know that some tour operators offer more favorable cancellation conditions. For example, they allow you to pay later or cancel on short notice. Check conditions for the trip and the tour operator you're interested in.
Dine and shop on quiet locations
If you dine out but don't like the crowds, try to find quieter locations and quieter times. You may also shop for your own food. Swiss supermarkets have a wide selection of products, suitable for nearly any taste or diet. When shopping, pay attention to social distancing rules.
Are you traveling on a budget? Find our tips to save money here.
Stay informed before and during your trip
Make sure you plan or adjust trips based on recent information.
- Check this forum thread for up-to-date information.
- Consult local/national news while there, for example through the SwissInfo website or app.
- You can install the Alertswiss app to get notified in case of emergencies.
- You can install the official SwissCovid tracing app issued by the Federal Office of Public Health (FOPH).
- Find more apps, websites and phone numbers here.