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Need help.
i couldn’t find ticket from paris to zermatt
i’m using trainline apps, i choose from paris gare de lyon to zermatt then route is paris-laussane-visp-zermatt and the duration is 7:17h,
then i tried booked the ticket but the ticket only paris-laussane, suggestion is to buy the ticket separaty, is this true? Or i miss something ?
Please advise
thank you
raymond
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Hi Raymond, welcome to MySwissAlps!
I’m am not familiar with their app, but I went to their website https://www.trainline. eu/search and found several tickets all the way to Zermatt. If you can’t find a suitable ticket there, then we have several other retailers listed on http://www.myswissalps.com/tr aintickets/france/pric e to choose from.
The route is either via Lausanne or Basel, and occasionally via Geneva.
If you can’t figure it out then please post more details like travel date/time and the number of travelers, and we’ll be glad to look into it.
Hi Raymaond.
Although it should not interfere with your efforts to book the complete trip, you should be aware that on ordinary trains completely within Switzerland, seat reservations are not needed. Usually, you cannot even get them.
(An exception is the special Panoramic trains such as the Glacier Express, or certain special super panoramic cars on the Golden Pass section near Montreux, which do require reservations because of limited capacity).
On Swiss trains that cross national borders, it is possible to book seat eservations, and it is wise, because you need them outside Switzerland.
Just a bit of in formation that you might find useful in your journeys.
Slowpoke
On trains
Maybe it’s a technical issue. Were you trying to use a small device such as smartphone? I often find going via an ‘app’ has limitations. For complex travel bookings I usually find that laptop or larger computer and a website is the safest way to make sure things work properly.
I also checked the trainline web site and it gave me Paris – Zermatt booking immediately
<<“For complex travel bookings I usually find that laptop or larger
computer and a website is the safest way to make sure things work
properly.”>>
Amen!
Slowpoke
Thanks Arno for replying my message
i’m trying several times with trainline app but always comes out i need to buy the ticket separately.
i will be traveling 3rd januari 2019 from paris to zermatt with my wife, can you help me to look it, and give me the link?
Thank you so much
raymond
Thank you for replying my message,
yeah maybe because i’m using smartphone via apps, i will try with laptop, thanks for suggestion.
raymond
Hi Raymond-
Out of curiosity, I checked the Swiss Rail web site, which I always use for travel related to Switzerland.
I mention it because you will almost surely find it helpful while you are in Switzerland, and, it does have a smartphone app.
http://www.sbb.ch/en/timetabl e/mobile-apps/sbb-mobile.html
This link provides some helpful tips and tricks:
http://www.myswissalps.com/ti metable
while this is the direct link, handy once you are familiar with the website:
I looked up your route and date, and took some screen grabs. Sorry that there are so many; I was working on a relatively low resolution screen.
The first two images show several trains in the morning.
I selected the 10:00AM train, and clicked on the time line.
The journey expanded into a vertical time line. I took two screen grabs to show the whole journey ( 3rd and 4th image). That shows that my decision to use simply “Paris” as the start point picked the wrong station, as the first part of the journey goes between different Paris stations.
On the actual timetable display, If I were to click on the “+” sign in a circle, the route display would expand and show the intermediate station stops. and provide more information.
Not shown is the lower part of the pages,which give a lot of details about the trains, such as restaurant cars, restrictions on bicycles, etc., etc.
find the SBB display very useful for trip planning, so I use it for any train that involves Switzerland.
For ticket purchase, after you find the trains, you could then use the links provided by Arno to purchase tickets.
In years past I have purchased international tickets from Switzerland to/from other bordering nations from the SBB ticket shop. I don’t really know which way to buy them is a easiest or best today. Arno knows the systeems well, and I’d follow his leads. .
I do know that over the years, I’ve had more problems working with some of the other systems than with the SBB for various rail trips. Never tried Trainline, myself.
Slowpoke
Thanks slowpoke for replying my message.
i can find the time table but when i trying to pay then show some important notice . I attach screenshot will you check it ?
thank you
raymond
Attachments:
Hi Raymond,
It’s weird that they present a problem with part of the route at that stage. We can’t help with that I’m afraid. Can’t you do it on their website using a desktop or laptop, rather than through their app? Or use one of the other websites to book this. Please see my first post where I suggested these approaches.
Can’t help with that company, sorry.
Slowpoke
Thanks arno,
i will try with laptop. Maybe there is some issue with the apps,
thank you so much really appreciate
Hi slowpoke, its ok i will try using laptop maybe have problem with their apps
thank you so much
Hi Raymond,
I finally managed to see the error you are getting. I’m not sure what is causing it, but all websites I tried have the same issue. I recommend to buy the ticket to Lausanne. On top of that, buy a Saver Day Pass to cover the leg from Lausanne to Zermatt. It will be valid on all trains. You will need to buy this asap as prices go up over time and these passes may sell out. The price was CHF 52 when I checked. More information is here: http://www.myswissalps.com/sa verdaypass. In all, doing it like this is even cheaper than the all in one ticket as far as I can see.
Thanks arno for checking it,
you mean saver day pass i can use for all train from lausane to zermatt ?
i will check it .
thank you for your help
Yes, indeed!
Dear Arno,
i attach screen shof the route to zermatt ,, would you check it is correct or not ?
thank you
raymond
Attachments:Hi Raymond,,
That attachment shows one train route for Paris to Zermatt – what is your concern with it being “correct”?
Dear lucas, thanks for replying my message,
just make sure depart and arrive at the right destination.
Is it correct ? Because there are several other routes
thank you
There is no correct route route to Zermatt, so much as different routes you can choose from.
You can travel via Lausanne (as your screenshot shows – which is fine) but there are also trains you can take going to Zermatt via Basel or Geneva (also fine).
If you buy the Saver Day Pass as Arno mentioned, then you are covered for travel from any of those towns to Zermatt. You only need a ticket from Paris to Lausanne or Basel or Geneva.
If you like the trip as noted on your screenshot then you just need to buy the ticket for the 07:57 train from Paris Gare de Lyon to Lausanne and then buy a Saver Day Pass for that date as well.
When asked to see your ticket from rail staff on the train in France show your ticket from Paris. If asked on the train between Lausanne and Visp or between Visp and Zermatt show them the Saver Day Pass.
We took a TGV from Paris to Basel. Then switched to Swiss trains from Basel to Visp and then Visp to Zermatt. We left Paris around 10:30 AM and got to Zermatt shortly after 6 pm. One of us had issues regarding purchases and the VAT in Paris since the train station does not have a VAT refund booth, etc. But we did find someone in Basel to take care of it. The TGV was simply wonderful. We had lots of luggage–suitcases and snowboards and the TGV employees were fantastic in helping us board.
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